Hospice Clinical Manager - RN Lead, On-Call

Alternate Solutions Health Network; Detroit (MI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401K with company match

Life insurance

Disability insurance

Employee Assistance Program

Job summary

Alternate Solutions Health Network is seeking a Clinical Manager, Hospice in Troy, MI. This role oversees nursing personnel and patient care services to ensure quality and compliant hospice delivery from start to finish.

You will coordinate staffing, monitor compliance, and lead quality improvement initiatives, working closely with Medical Directors, intake, billing, and facilities to optimize patient care and operational efficiency.

Qualifications

• Current RN license in the state of employment.
• Three years of experience as a RN in hospice.
• Valid driver’s license and auto insurance in your name as a driver.
• Capable of all physical demands.

Responsibilities

• Provide appropriate level of support and coaching related to hospice care. Maintain positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted livings and families. Process complaint workflow reporting staffing trends, neglect, abuse or theft to Director of Nursing/Executive Director for resolution & follow up
• Ensure Start of Care compliance. Focus on Outcome Monitors as assigned. Complete field visits as needed.
• Meet and exceed quality indicators with staff qualifications and hospice services. Implement quality improvement programs in the field.
• Participate in managing cost of good working with monitoring supply costs, overtime, staffing, bonuses and visits per episode.
• Hiring and Training: Select and onboard staff.
• Collaborate with Agency partner’s Medical Director to guide hospice care and ensure compliance. Collaborate with intake, providing daily direction, managing referral volume based on staffing availability. Collaborate with billing department to address authorization pro bono requests & ensures patient contact regarding authorization exceptions.
• Manage on call calendar for staff. Manage PTO, call offs & daily/weekly productivity review to ensure proper staffing coverage to meet the needs of the business in the field and internally. Manage staffing budget, at the direction of the Director of Nursing/Executive Director to include overtime oversight; reporting budget exceptions to the Executive Director.
• Participate in on-call rotation, and patient staffing as needed to manage after hour’s team, staffing needs and patient related issues.
• Review clinical documentation and maintain current knowledge of all Medicare/ Federal/ Insurance / Company and Hospital guidelines, policies and protocol.

Skills

RN license

Hospice experience

Driver's license

Job description

Alternate Solutions Health Network is seeking a Clinical Manager, Hospice in Troy, MI. This role oversees nursing personnel and patient care services to ensure quality and compliant hospice delivery from start to finish.

You will coordinate staffing, monitor compliance, and lead quality improvement initiatives, working closely with Medical Directors, intake, billing, and facilities to optimize patient care and operational efficiency.