Hospice Care Operations Coordinator

BrightSpring Health Services Corporation; Cullman (AL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA / Healthcare Accounts

Tuition discounts

401(k) match

Generous PTO

Mileage reimbursement

Wellness programs

Job summary

Hospice of North Alabama is seeking a dedicated Hospice Team Coordinator to join our Cullman team. You will provide essential administrative support to clinical leadership, maintain patient records, manage calls and mail, and assist visitors with professionalism.

Responsibilities include scheduling, admissions, discharge, ordering supplies, data entry into HCHB, and ensuring compliance with hospice policies and Medicare regulations. Join a mission-driven team focused on compassionate care.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of administrative healthcare work experience, preferably in hospice and/or home health operations.
• Ability to maintain orderly files, supplies, and office systems.
• Proficient in verbal and written communication with patients, families, and staff.
• Familiarity with data entry systems such as HCHB and basic office software.
• Understanding of Medicare documentation standards and referral/intake.

Responsibilities

• Provide administrative support to clinical leadership and care teams.
• Maintain organized patient records, office files, and supplies.
• Answer phones, manage mail, and assist visitors with professionalism.
• Track and order medical equipment and office supplies.
• Input data into electronic systems (e.g., HCHB) and set up clinician tablets.
• Assist with scheduling, admissions, discharge, and team coordination.
• Support HR functions like maintaining employee records.
• Ensure compliance with hospice policies and Medicare regulations.

Skills

Administrative healthcare experience

Verbal communication

Written communication

Data entry (HCHB)

Education

High School Diploma or GED

Tools

HCHB

Office software

Job description

Hospice of North Alabama is seeking a dedicated Hospice Team Coordinator to join our Cullman team. You will provide essential administrative support to clinical leadership, maintain patient records, manage calls and mail, and assist visitors with professionalism.

Responsibilities include scheduling, admissions, discharge, ordering supplies, data entry into HCHB, and ensuring compliance with hospice policies and Medicare regulations. Join a mission-driven team focused on compassionate care.