Hospice Admissions Coordinator

Compassus; Massachusetts; On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Flexible time off

Tuition reimbursement

Wellness programs

Job summary

Compassus is seeking a Hospice Admissions Coordinator to manage patient referrals, coordinate admissions, and ensure accurate data entry in our systems. You will contact physicians for orders, verify insurance pre-certification, schedule assessments, and explain hospice benefits to families.

You will also market hospice services to referral sources and keep the care team informed throughout the admission process.

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred.
• Two to three years of related experience and/or training strongly preferred.
• Experience communicating with physicians, nurses and other healthcare personnel highly preferred.
• Experience in insurance and Medicare/Medicaid billing and reimbursement preferred.

Responsibilities

• Receive and process referrals from physicians, patients, families, friends, and community.
• Contact physicians to secure an order for admission.
• Schedule appointments for informed consents and the RN assessment visit.
• Enter admission data into a third-party system.
• Notify the interdisciplinary team (IDT) and ancillary providers of admissions.
• Markets referral sources and build relationships with staff.
• Provide back-up support for the Hospice Care Consultant.
• Explain hospice services and benefits to patients and families.

Skills

Math skills

Language skills

Written and verbal communication

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Company:CompassusPosition SummaryThe Hospice Admissions Coordinator processes patient referrals, coordinates the admission of patients, and enters patient admission data after all requirements of hospice have been met.Position Specific ResponsibilitiesSupport designated program area and/or region.Attends and participates in staff meetings, educational programs and community events, as requested.Communicates identified needs and potential solutions to supervisor.Receives and processes referrals from physicians, patients, families, friends, and community.Contacts physicians to secure an order for admission. If the Admissions Coordinator is not a Registered Nurse, s/he will have to ensure a nurse is present to take a verbal order or will have to ask for a “script” to be faxed.Contacts insurance companies for pre-certification authorization.Schedules appointments with patients and families for informed consents and the RN assessment visit.Explains hospice services and benefits to patients, family members, and significant others, if needed.Informs appropriate team members of time of appointments.Completes admission process according to agency/corporate policy.Ensures proper notification of admission to assigned interdisciplinary team (IDT) and ancillary providers.Enters admission data into a third-party system.Ensures patient chart, ensuring all documentation is signed and dated and turns chart over to Team Coordinator.Markets referral sources.Contacts long term care staff, hospital staff, and physicians to promote hospice services.Provides back-up support for Hospice Care Consultant.Documents marketing contacts, as directed.Performs other duties as assigned.Education and/or ExperienceHigh school diploma or GED required.Bachelor's degree preferred.Two (2) to three (3) years of related experience and/or training strongly preferred. An equivalent combination of education and experience will be considered.Experience communicating with physicians, nurses and other healthcare personnel highly preferred.Experience in insurance and Medicare/Medicaid billing and reimbursement preferred.SkillsMathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.#LI-KM1Build a Rewarding Career with CompassusAt Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.Your Career Journey MattersWe’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.The Compassus Advantage• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.• Career Development: Access leadership pathways, mentorship, and personalized professional development.• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.Ready to Join?At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.