Hospice Account Manager (ALF/LTC)

Mission Healthcare; San Diego (CA); On-site; USD 95,000 - 115,000; Full time

Job summary

Mission Healthcare, a leading provider of home health and hospice services, seeks a Sales and Business Development professional in San Diego. This role focuses on generating referrals, building relationships with healthcare providers, and ensuring smooth transitions for patients. Candidates should possess a bachelor's degree, a strong sales background in healthcare, and a desire to make a positive impact in patients' lives.

Benefits

Medical, Dental & Vision

Vacation, Sick & Holiday Paid Time Off

Mileage Reimbursement

Employee Assistance Program

Flexible Spending & Health Savings Accounts

Disability, Life and AD&D Insurance

401(K)

Qualifications

• Minimum two years of healthcare sales, business development, or account management experience.
• Proven track record of meeting or exceeding sales goals.
• Knowledge of hospice philosophy and services preferred.

Responsibilities

• Develop and maintain relationships with healthcare providers and referral sources.
• Generate hospice referrals by educating professionals on hospice services.
• Collaborate closely with clinical teams to ensure smooth transitions for patients.

Skills

Communication

Relationship-building

Public speaking

Sales

Motivation

Education

Bachelor’s degree in business, marketing, healthcare administration, or related field

Job description

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Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Benefits Offered

Medical, Dental & Vision

Vacation, Sick & Holiday Paid Time Off

Mileage Reimbursement

Employee Assistance Program

Flexible Spending & Health Savings Accounts

Disability, Life and AD&D Insurance

401(K)

Pay range: $95,000 to $115,0000/year + an uncapped commission plan.

Coverage area: Central San Diego (This role will work with Assisted Living Facility (ALF) and Long Term Care (LTC) Accounts)

Responsibilities

• Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
• Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and the benefits of early referrals.
• Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
• Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
• Identify and respond to the needs of referral partners, ensuring excellent customer service and follow-up.
• Collaborate closely with the hospice intake and admissions teams to ensure smooth transitions for new patients.
• Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
• Develops and implements marketing plans, assists in establishing agency volume projections, implements marketing plans and monitors the allocation of resources according to budgetary limitations.
• Provides leadership in strategic planning, maintains comprehensive knowledge of Mission Healthcare’s markets including government agencies, major payor groups, key referral sources and competitor’s market positioning.
• Meet or exceed monthly, quarterly, and annual sales goals as assigned.
• Monitor market conditions and competitor activity; provide feedback to leadership to inform business development strategies.
• Monitors and reports on cost-effective marketing efforts.
  
  

Qualifications

• Bachelor’s degree in business, marketing, healthcare administration, or related field preferred; equivalent work experience considered.
• Minimum two (2) years of healthcare sales, business development, or account management experience; hospice, home health, or senior care experience strongly preferred.
• Proven track record of meeting or exceeding sales goals.
• Strong communication, relationship-building, and public speaking skills.
• Highly motivated, goal-oriented, and able to work independently in the field.
• Knowledge of hospice philosophy and services preferred.
• Must have a valid driver’s license, reliable insured vehicle, and meet organization driving requirements.
  
  

See what Mission has to offer! Click Here

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity

We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.

Accessibility Commitment

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.

Inclusion Efforts

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.

Your Voice Matters

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.

Let Better Growth Come To You!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitals and Health Care

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