Hospice Account Manager

Mission Healthcare; Orange (CA); Sur place; USD 65 000 - 100 000; Plein temps

Avantages offerts par ce poste

401(k) retirement savings plan

Mileage reimbursement

Employee Assistance Program (EAP)

Paid vacation, sick leave, and public/

Holidays

Tuition Reimbursement

Relocation Assistance

Medical, dental, and vision insurance

Flexible Spending & Health Savings Acs

Disability, life, and AD&D insurance

Pet insurance

Résumé du poste

Mission Healthcare in Orange County, CA, seeks a field-based sales professional to build hospice referrals by educating physicians, hospitals, and skilled facilities about hospice services and eligibility. You will conduct presentations, nurture relationships, and drive conversions while collaborating with the clinical team to ensure smooth patient transitions.

The role requires 2+ years in healthcare sales or business development, a valid driver’s license, and a strategy-focused, customer-first

Qualifications

• Bachelor’s degree in business, marketing, healthcare administration, or related field preferred; equivalent work experience considered.

Responsabilités

• Develop and maintain relationships with physicians, hospitals, SNFs, assisted living communities, and other referral sources.
• Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and benefits of early referrals.
• Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
• Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
• Identify and respond to the needs of referral partners, ensuring excellent customer service and follow‑up.
• Collaborate with intake and admissions to ensure smooth transitions for new patients.
• Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
• Develop and implement marketing plans, assist in establishing agency volume projections, monitor budget allocations.
• Provide leadership in strategic planning and maintain knowledge of Mission Healthcare’s markets and competitors.
• Meet or exceed monthly, quarterly, and annual sales goals; monitor market conditions and competitor activity.

Connaissances

Communication

Public speaking

Relationship building

Formation

Bachelor’s degree (business/marketing/healthcare administration)

Outils

CRM systems

Sales tracking tools

Description du poste

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with C, A, R, E, S (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team.

Benefits Available To All Benefit-Eligible Employees

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition Reimbursement
• Relocation Assistance

Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week:

• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance
• Pet insurance

Pay range (depending on experience): + a best-in-class compensation plan with competitive on-target earnings (OTE) — rewarding top performance without limits.

Schedule/Shift

Monday-Friday

Territory/Location:

Orange County, CA

Responsibilities

• Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
• Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and the benefits of early referrals.
• Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
• Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
• Identify and respond to the needs of referral partners, ensuring excellent customer service and follow‑up.
• Collaborate closely with the hospice intake and admissions teams to ensure smooth transitions for new patients.
• Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
• Develops and implements marketing plans, assists in establishing agency volume projections, implements marketing plans and monitors the allocation of resources according to budgetary limitations.
• Provides leadership in strategic planning, maintains comprehensive knowledge of Mission Healthcare’s markets including government agencies, major payor groups, key referral sources and competitor’s market positioning.
• Meet or exceed monthly, quarterly, and annual sales goals as assigned.
• Monitor market conditions and competitor activity; provide feedback to leadership to inform business development strategies.
• Monitors and reports on cost-effective marketing efforts.

Qualifications

• Bachelor’s degree in business, marketing, healthcare administration, or related field preferred; equivalent work experience considered.
• Minimum two (2) years of healthcare sales, business development, or account management experience; hospice, home health, or senior care experience strongly preferred.
• Proven track record of meeting or exceeding sales goals.
• Strong communication, relationship-building, and public speaking skills.
• Highly motivated, goal-oriented, and able to work independently in the field.
• Knowledge of hospice philosophy and services preferred.
• Must have a valid driver’s license, reliable insured vehicle, and meet organization driving requirements.

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity & Veteran‑Friendly Employer

We are proud to be an equal‑opportunity employer committed to building inclusive, compassionate healthcare teams. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business need.

Veterans and military spouses are encouraged to apply. As a veteran‑friendly employer and proud participant in the We Honor Veterans Association, we recognize and value the leadership, teamwork, adaptability, and service‑driven experience military‑connected individuals bring to patient‑centered care and healthcare environments.

Accessibility Commitment

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.

Inclusion Efforts

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.

Your Voice Matters

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.

Communication Consent

By submitting an application, you acknowledge and consent to receive communications—including emails, phone calls, and text messages from Mission Healthcare and its recruiters regarding your application and potential employment opportunities. You may opt out of text messages at any time by responding with "STOP".