Hospice Account Manager

UnitedHealth Group; Minneapolis (MN); On-site; Confidential; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking an Account Executive to drive sales strategy for Caretenders Hospice, educating the medical community and coordinating with referral sources to expand market share. You will serve as the customer service liaison for home health/hospice referrals and participate in community in-services.

Key responsibilities include building relationships with referral sources, managing multiple contacts, understanding client needs, and expanding awareness of our services while

Qualifications

• Must have a valid driver's license and access to reliable transportation.
• Excellent presentation, negotiation and relationship-building skills.
• Proficient with Microsoft Outlook and CRM software.

Responsibilities

• Build and maintain relationships with target referral sources to grow market share.
• Implement, manage, and document consistent sales activities with multiple contacts.
• Understand customer needs to provide customized solutions and earn referrals.
• Expand awareness of our solutions within the healthcare community.
• Serve as liaison between referral sources, patients and agencies.

Skills

Presentation skills

Relationship-building

CRM skills

Tools

Microsoft Outlook

CRM software

Job description

Explore opportunities with Caretenders Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Account Executive, you will be responsible for executing the sales strategy to increase company market share through account development and educating the medical community on services provided while operating within a set budget. You will serve as the customer service representative for all home health or hospice agency referral sources, including sales calls, home health or hospice education and information, and community in-services regarding home health or hospice.

Primary Responsibilities:

• Build and maintain relationships with target referral sources to execute the bring care to more people (growth strategy)
• Implement, manage, and document consistent sales activities with multiple contacts in each referral source
• Seek to better understand the needs of customers to provide customized solutions and earn new/continued referrals
• Expand the healthcare community's use of our services by supporting knowledge and awareness of our solutions
• Serve as a liaison between our referral sources (community), our patients/families facing end of life care, and our agencies

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current Driver's License and vehicle insurance, and access to a dependable vehicle, or public transportation
• Demonstrated excellent presentation, negotiation and relationship-building skills
• Demonstrated solid computer skills in Microsoft Outlook and CRM software requirements

Preferred Qualifications:

• 2+ years of successful home health or hospice sales experience
• Understanding of home health or hospice coverage issues
• Proficiency with Microsoft Office Suite (Word, Excel, Power Point, and Outlook)
• Ability to professionally and effectively interact with a variety of individuals
• Ability to be creative and generate ideas as they relate to marketing and community education
• Effective and persuasive communication skills
• Effective time management and organizational skills
• Ability to maximize cost effectiveness in the use of resources
• Demonstrated ability to work independently with minimal supervision

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $62,662 to $93,993 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.