Hospice Account Manager

Mission Healthcare; Idaho Falls (ID); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k) retirement plan

Employee Assistance Program (EAP)

Paid vacation and holidays

Tuition Reimbursement

Medical, dental, and vision

Job summary

Mission Healthcare in Idaho Falls, ID, seeks an energetic Hospice Sales Specialist to build referrals with physicians, hospitals, and care facilities. You’ll educate partners on hospice eligibility, conduct sales calls, and lead community education events to grow awareness and referrals.

The role requires 2+ years in healthcare sales, strong communication skills, and a valid driver’s license. Competitive pay, on‑target earnings, and a Monday–Friday schedule in a growth‑oriented team are offered.

Qualifications

• Bachelor’s degree preferred; equivalent work experience considered.
• Minimum 2 years healthcare sales or related experience.
• Proven track record of meeting or exceeding sales goals.
• Strong communication and public speaking skills.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Develop and maintain relationships with physicians, hospitals, and referral sources.
• Generate hospice referrals by educating professionals on services and eligibility.
• Conduct sales calls, presentations, and community education events.
• Serve as the liaison between referral sources, patients, families, and the clinical team.
• Identify and respond to referral partners’ needs with excellent follow-up.
• Collaborate with intake and admissions for smooth transitions.
• Maintain records of sales activities and market feedback using CRM.
• Develop and monitor marketing plans within budget constraints.
• Lead strategic planning and understand market positioning and payor sources.
• Meet or exceed monthly/quarterly/annual sales goals.
• Monitor market conditions and inform leadership on strategies.
• Track cost-effective marketing efforts.

Skills

Sales experience

Healthcare sales

Public speaking

Relationship building

Independent worker

Education

Bachelor's degree in business/marketing/healthcare administration

Tools

CRM software

Job description

Mission Healthcare,located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered withCompassion,Accountability,Respect,Excellence andService(CARES),Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team.
Benefits Available to All Benefit-Eligible Employees

• 401(k) retirement savings plan
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition Reimbursement

Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week:

• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance

Pay range (depending on experience):80k-100k + a best-in-class compensation plan with competitive on-target earnings (OTE) — rewarding top performance without limits.

Schedule/Shift: Mon-Fri 8am-5pm

Territory/Location: Greater Idaho Falls

Responsibilities:

• Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
• Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and the benefits of early referrals.
• Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
• Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
• Identify and respond to the needs of referral partners, ensuring excellent customer service and follow-up.
• Collaborate closely with the hospice intake and admissions teams to ensure smooth transitions for new patients.
• Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
• Develops and implements marketing plans, assists in establishing agency volume projections, implements marketing plans and monitors the allocation of resources according to budgetary limitations.
• Provides leadership in strategic planning, maintains comprehensive knowledge of Mission Healthcare’s markets including government agencies, major payor groups, key referral sources and competitor’s market positioning.
• Meet or exceed monthly, quarterly, and annual sales goals as assigned.
• Monitor market conditions and competitor activity; provide feedback to leadership to inform business development strategies.
• Monitors and reports on cost-effective marketing efforts.

Qualifications:

• Bachelor’s degree in business, marketing, healthcare administration, or related field preferred; equivalent work experience considered.
• Minimum two (2) years of healthcare sales, business development, or account management experience; hospice, home health, or senior care experience strongly preferred.
• Proven track record of meeting or exceeding sales goals.
• Strong communication, relationship-building, and public speaking skills.
• Highly motivated, goal-oriented, and able to work independently in the field.
• Knowledge of hospice philosophy and services preferred.
• Must have a valid driver’s license, reliable insured vehicle, and meet organization driving requirements.

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity & Veteran‑Friendly Employer: We are proud to be an equal‑opportunity employer committed to building inclusive, compassionate healthcare teams. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business need.

Veterans and military spouses are encouraged to apply. As a veteran‑friendly employer and proud participant in the We Honor Veterans Association, we recognize and value the leadership, teamwork, adaptability, and service‑driven experience military‑connected individuals bring to patient‑centered care and healthcare environments.

Accessibility Commitment: We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.

Inclusion Efforts: We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.

Communication Consent: By submitting an application, you acknowledge and consent to receive communications—including emails, phone calls, and text messages—from Mission Healthcare and its recruiters regarding your application and potential employment opportunities. You may opt out of text messages at any time by responding with "STOP".