Hospice Account Executive/Liaison

Alternate Solutions Health Network; Bloomington (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Redcrest Hospice in Bloomington is seeking a Hospice Account Executive/Liaison to educate healthcare professionals about our services and to build lasting relationships with physician offices, long-term care facilities, rehabs and hospitals.

You will attend community events, coordinate referrals, and help patients transition through the care continuum, while meeting weekly and monthly targets. Travel is required; a professional appearance and strong communication are essential.

Qualifications

• Bachelor’s degree in business, marketing, or related field or 4 years of healthcare sales experience.
• High degree of creativity with a proven sales track record.
• Ability to communicate well with patients, families, physicians and coworkers.
• Professional demeanor and ability to meet deadlines.

Responsibilities

• Educate healthcare professionals about the Company services including physicians' offices and facilities.
• Develop and maintain relationships with healthcare professionals in the community.
• Create community awareness of the benefits of home healthcare services.
• Coordinate referrals and assist patients through transition of care.

Skills

Healthcare sales

Communication

Relationship building

Teamwork

Professional presence

Initiative

Time management

Education

Bachelor’s degree or 4 years healthcare sales experience

Job description

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Hospice Account Executive/Liaison

Schedule: 8:00 am-4:30pm Monday-Friday

Redcrest Hospice

Location: Bloomington

SUMMARY:

The Community Educator (CE) informs those in the health care field about the Company and the services we provide. The CE professionally represents the Company to attain and maintain accounts throughout the community. May attend discharge/multidisciplinary rounds in acute care, ambulatory and or other settings within the health system to share expertise and to assist the patient in transition of care from one setting to the next within the health system. The CE complies with company policies and follows all legal rules and regulations.

QUALIFICATIONS & ATTRIBUTES:

• Bachelor’s degree in business, marketing, or related field or 4 years of healthcare sales experience, preferably in homecare or hospice
• A high degree of creativity, and a proven sales track record
• Ability to create positive impressions and communicate with a variety of people
• Maintain effective communication with patients, families, physicians and co-workers
• Presents self in a highly professional manner
• Ability to make appropriate judgments
• Ability to identify a situation and handle it with the best possible solution
• Ability to work as a team member
• Ability to take initiative, attain targets and meet deadlines

MAJOR AREAS OF RESPONSIBILITY:

• Educate those in the healthcare field regarding the Company services; i.e.: physician’s offices, long-term care facilities, rehabs and hospitals
• Develop and maintain relationships with all healthcare professionals in the surrounding communities
• Create awareness in the community of the need and benefits of home healthcare services
• Network and attend business organizations on behalf of the Company
• Develop and organize educational programs for the community and healthcare workers
• Maintain existing accounts
• Educate clients and prepare them for services
• Coordinate new referral admission process to ease transition by working closely with the Company internal staff
• Follow-up with referrals to assess how service is going through phone calls, letters and visits
• Prepare weekly marketing reports for supervisor
• Prepare monthly expense reports
• Set weekly, monthly and yearly goals in obtaining new accounts, referrals and customers
• Attends in-service trainings and mandatory agency meetings
• Maintains a professional appearance as a representative of the company
• Attend on-going educational seminars to keep updated on new trends in Medicare, Medicaid, Home Healthcare policies, etc.

MANAGEMENT RESPONSIBILITY: N/A

HEALTH QUALIFICATIONS:

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without a reasonable accommodation.

Below are minimal knowledge/physical requirements of this position. An extensive amount of travel is required for this position.

Constantly (66%-100%):

• Reading, Speaking, Writing English
• Communications Skills
• Computer/PDA Usage
• Hand/finger dexterity
• Hearing/Seeing
• Vision for close work
• Talking on the phone
• Hearing on the phone
• Talking in person
• Hearing in person
• Driving

Frequently (34%-66%):

• Walking
• Bending
• Standing
• Sitting
• Stretching/Reaching
• Climbing

Occasionally (2%-33%):

• Stooping (bend at waist)
• Lifting up to 50 lbs. with or without assistance
• Distinguish smell/taste

Rarely (1% or less):

N/A

We’ll help you put your passion for patient care to work.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.