Hospice Account Executive

St. Croix Hospice; Mount Pleasant (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Two medical plan choices

Dental, vision and life insurance benefits

Flexible Spending Account (FSA)

Paid time off and paid holidays

401k Retirement Plan with up to 4% employer matching

Job summary

St. Croix Hospice in Mount Pleasant, WI is seeking an experienced Marketing Coordinator for a full-time position. Responsibilities include meeting admission targets, coordinating sales, and enhancing communication between various stakeholders. A strong communicator with an associate's degree in a relevant field is needed.

The role also offers a suite of benefits including health and dental insurance, paid time off, and a 401k retirement plan. Join us in providing high-quality hospice services.

Qualifications

• Associates degree in a related field required.
• Clinical background and hospital familiarity preferred.
• Demonstrates good communication, negotiation, and public relations skills.

Responsibilities

• Meet admission and call volume targets.
• Coordinate sales and marketing operations.
• Build customer perceptions of services provided.

Skills

Communication skills

Negotiation skills

Public relations skills

Flexibility

Education

Associates degree in Marketing, Business Administration, Healthcare, or related field

Job description

Job Details: Level: Experienced. Job Location: Mount Pleasant, WI 53403. Position Type: Full Time. Education Level: 2 Year Degree. Travel Percentage: 100%. Job Shift: Day. Job Category: Health Care.

Responsibilities

• Meet admission and call volume targets
• Coordinate daily sales and marketing operations including implementation of marketing initiatives
• Build and monitor customer perceptions of ST. CROIX HOSPICE as a high-quality provider of services
• Document all sales activity in the CRM per organizational requirements
• Employ marketing and promotional initiatives to achieve budgetary sales volume projections
• Maintain comprehensive working knowledge of markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning
• Enhance flow of communication between patient, family, caregiver, facility, physician team, and any other hospice support vendors
• Provide patient, family, and caregiver with education on hospice and encourage informed decision making
• Assist the Director of Patient Services/Regional Director in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department; monitor allocation of resources according to budgetary limitations
• Continuously conduct market assessments and assist in developing a comprehensive marketing plan designed to meet budgetary volume projections
• Assist with coordinating and scheduling marketing events, vendor fairs, and exhibits within various territories
• Assist with ongoing training and support of Care Transition Team; participate in mentoring and shadowing of Care Transition Coordinators to assist in territory management
• Assist in orienting all new staff members of the marketing team
• Provide leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs
• Maintain comprehensive working knowledge in the field of marketing and share information with appropriate organization personnel
• Maintain comprehensive working knowledge of community resources and assist customers in accessing community resources should services not be provided
• Monitor and report cost effectiveness of marketing efforts

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Benefits

• Two medical plan choices
• Dental, vision and life insurance benefits
• Customized Mental Health Support Program
• Employee Assistance Program
• Paid time off and paid holidays
• 401k Retirement Plan with up to 4% employer matching
• Flexible Spending Account (FSA)
• Company-paid Basic Life Insurance, AD&D, Short Term and Long-Term Disability

Qualifications

• Associates degree in Marketing, Business Administration, Healthcare, or related field
• Clinical background and hospital familiarity preferred
• Ability to position services to, and deal tactfully with, customers and clients
• Demonstrates good communication skills, negotiation skills, and public relations skills
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities