Hose Shop Technician - Customer-Facing Problem Solver

PIRTEK Norcross; Gainesville (GA); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Technical and product training

Commission

Job summary

PIRTEK Shop Technician position in our hose repair shops requires an inquisitive nature, a mechanical background, and excellent problem-solving skills. You will service walk-in customers and work closely with team members to deliver world-class service and get equipment back up and running.

We offer a dynamic, fast-paced environment with opportunities to grow and training. The role includes an hourly wage, benefits, and paid vacation, with commission potential based on performance.

Qualifications

• Experience in a customer-facing role.
• High school diploma or GED.
• Strong organizational and computer skills.
• Mechanically inclined; hydraulics experience is a plus.
• Excellent communication skills; Spanish is a plus.
• Competitive hourly wage dependent on experience.
• Medical, dental, vision, and life insurance provided.
• Paid vacation offered.
• Technical and product training provided.

Responsibilities

• Diagnose and repair hoses with efficiency and accuracy.
• Anticipate and address customer needs.
• Maintain showroom and shop inventory, tools, and facilities.
• Streamline and support daily processes.
• Follow-up with customers to generate additional business.

Skills

Customer service

Organizational skills

Communication skills

Mechanical aptitude

Spanish language

Education

High school diploma or GED

Job description

A PIRTEK Shop Technician services walk-in customers at our hose repair shops. This position requires an inquisitive nature, mechanical background, and excellent problem-solving skills to be successful.

A PIRTEK Service & Supply Center is a dynamic and fast-paced environment. This gives the opportunity to work closely and communicate with other team members. Playing a pivotal role in customer service and problem-solving, the Shop Specialist ensures customers receive world-class service to get their equipment back up and running.

Responsibilities:

• Diagnose and repair hoses with efficiency and accuracy
• Anticipate and address customer needs
• Maintain showroom and shop inventory, tools, and facilities
• Streamline and support daily processes
• Follow-up with customers to generate additional business

Qualifications:

• Experience in a customer-facing role
• High school diploma or GED
• Strong organizational and computer skills
• Mechanically inclined (experience in hydraulics a plus)
• Excellent communication skills (Spanish a plus)
• Competitive hourly wage (depending on experience)
• Commission
• Medical / dental / vision / life insurance
• Paid vacation
• Technical and product training

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Skills Self-Assessment Please share your experience with each of these skills

Working with hands in a shop environment No Experience Some Experience Expert Dealing with the general public No Experience Some Experience Expert

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