Hose Counter Sales

Midwest Hose & Specialty; Fort Worth (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an enthusiastic individual for the Hose Counter Sales role. This position involves assisting customers with their inquiries, processing orders, and providing exceptional service. Ideal candidates will have experience in the hose industry and possess strong communication skills. The company values its employees and offers a supportive environment with opportunities for growth and advancement. Join a team that prioritizes customer satisfaction and professional development while enjoying a competitive benefits package and a positive work culture.

Benefits

401(k) plan with company match

Company paid health and dental insurance

Paid holidays

2 weeks of paid vacation

Casual dress environment

Career longevity

Professional growth

Parental leave

Qualifications

• Must have prior experience in the hose industry.
• Excellent verbal and written communication skills are essential.
• Ability to navigate multiple computer programs efficiently.

Responsibilities

• Assist customers with inquiries and orders both in-person and over the phone.
• Process cash, credit, and check transactions accurately.
• Support Hose Technicians and manage inventory control tasks.

Skills

Customer Service Skills

Communication Skills

Microsoft Office

Typing Speed (50 WPM)

Attention to Detail

Active Listening

Education

High School Diploma or GED

Tools

ERP Systems

Job description

Join to apply for the Hose Counter Sales role at Midwest Hose & Specialty

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Join to apply for the Hose Counter Sales role at Midwest Hose & Specialty

Summary Of Position

This position receives inbound phone calls and walk-in customer inquiries; documenting accounts and submitting orders in a professional manner. Work independently with limited or no supervision at times, have a solid understanding of basic computer tasks including typing. This role demands strong communication skills, both verbal and written.

*Must have prior experience in the hose industry.*

• Assist telephone and walk-in customers
• Understanding and utilizing catalog to assist customers in part selection
• Initiating customer orders and counter orders through ERP
• Cash, credit, and check processing
• Supporting Hose Technicians as needed to fulfill orders
• Various inventory control tasks including paperwork and computer driven transactions
• Identify customer needs
• Meet and/or exceed monthly customer experience goals
• Navigate through multiple computer programs with speed and accuracy
• Work with customers to resolve all inquiries
• Display good work ethic
• Maintain professionalism in the work place
• Perform any other assigned proprietary duties
  
  

Summary Of Position

This position receives inbound phone calls and walk-in customer inquiries; documenting accounts and submitting orders in a professional manner. Work independently with limited or no supervision at times, have a solid understanding of basic computer tasks including typing. This role demands strong communication skills, both verbal and written. *Must have prior experience in the hose industry.*

Roles And Responsibilities

• Assist telephone and walk-in customers
• Understanding and utilizing catalog to assist customers in part selection
• Initiating customer orders and counter orders through ERP
• Cash, credit, and check processing
• Supporting Hose Technicians as needed to fulfill orders
• Various inventory control tasks including paperwork and computer driven transactions
• Identify customer needs
• Meet and/or exceed monthly customer experience goals
• Navigate through multiple computer programs with speed and accuracy
• Work with customers to resolve all inquiries
• Display good work ethic
• Maintain professionalism in the work place
• Perform any other assigned proprietary duties
  
  

Pay

Based on Experience

Qualifications And Requirements

• Excellent verbal and written communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook, etc.)
• Must be able to type more than 50 WPM (will complete short typing test upon onsite interview)
• Compassionate and patient customer service skills
• High attention to detail
• Active listening skills
• Prolonged standing, walking, stooping, bending, lifting – 100% daily (subject to change daily)
• Assist in lifting, pushing, and/or pulling up to 50 lbs. in adherence with Midwest Hose Safety Standards
• Ability to learn and think quickly
• Energetic, outgoing, and positive attitude
• Good organization skills
• Reliable and dependable
• Team-player
• Ability to prioritize and mange time
• Regularly required to talk and listen; sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms
• Must be able to meet the physical demands typical in a warehouse environment including but not limited to grasping and fine manipulations with hands, reaching, squatting, climbing, activities working around moving machinery, exposure to marked changes in temperature and humidity, exposure to light dust and fumes.
• Commitment to work additional hours as needed
  
  

Education And Experience

• High School diploma or GED (required)
• Customer service experience (highly preferred but not required)
• Prior hose and fitting industry experience (required)
  
  

About Us

Midwest Hose is one of the largest hose and fitting wholesale distributors in North America. Since opening our doors in 1983, we’ve steadily grown and continue to build our loyal customer base, which speaks to how enthusiastic we are for the future! Here at Midwest Hose & Specialty, we believe our employees are the fuel that drives our business, so we treat each person with the respect and value they deserve.

We provide room for upward mobility and advancement to other positions within the company. We promote from within our own organization and reward team members with the potential for advancement and pay increases! We offer competitive pay and career advancement based on performance.

We pride ourselves in offering a premier benefits package which includes:

• Very competitive compensation
• 401(k) plan with company match
• Company paid health and dental insurance plans
• Basic life and AD&D insurance
• Paid holidays
• 2 weeks of paid vacation
• Great work/life balance
• Casual dress environment
• Career longevity
• Professional growth
• Parental leave
  
  

Additional Information

As part of our commitment to a safe and productive workplace, all offers of employment are contingent upon the successful completion of a background check and drug screen.

If you want to be part of a growing company and believe that Midwest Hose & Specialty is the place for you to begin your new career path, please apply today!

Midwest Hose & Specialty is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Oil and Gas

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