Hose Assembly Technician (12pm-9pm)

Gregory-Poole-Equipment-Company; Raleigh (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Gregory-Poole-Equipment-Company in Raleigh, NC seeks an experienced hose assembler to diagnose, repair, and assemble CAT and non-CAT hoses to customer specifications. You will troubleshoot, inspect, and reassemble hoses according to factory standards, using Caterpillar HIS/SIS data.

The role includes preparing parts requisitions and serving as the primary customer contact for hose specs. The ideal candidate has two years of hose assembly experience, can lift up to 60 lbs, and demonstrates

Qualifications

• High School Diploma required.
• Two years of experience assembling hydraulic hoses.
• Must be able to lift parts weighing up to 60 lbs.
• Excellent customer service skills and MS Office proficiency.

Responsibilities

• Assembles, diagnoses and repairs hoses according to customer specifications.
• Troubleshoots and determines proper repair procedures for failed hose assemblies.
• Inspects, disassembles, and determines parts needed and reassembles hoses to factory specifications.
• Interprets HIS and SIS information for service procedures.
• Prepares parts requisitions and paperwork.
• Serves as primary customer service contact for hose specifications.

Skills

Customer service

Troubleshooting

Education

High School Diploma

Tools

MS Office

CAT HIS

CAT SIS

Job description

PRIMARY FUNCTION:

Responsible for assembling, diagnosing, and repairing both Cat and non-Cat hoses to customer specifications.

ESSENTIAL DUTIES:

• Assembles, diagnoses and repairs hoses according to customer specifications.
• Troubleshoots and determines proper repair procedures for failed CAT and non-CAT hose assembly.
• Inspects, disassembles, and determines parts needed and reassembles hoses to factory specifications.
• Interprets and utilizes information from Caterpillar’s Hose Information System (HIS) and Service Information Systems (SIS) programs.
• Prepares parts requisitions and other necessary paperwork.
• Serve as the primary customer service contact in assisting customers and gathering customer hose specifications.

MINIMUM REQUIRMENTS:

Education:

High School Graduate

Work Experience:

Two years of experience assembling hydraulic hoses.

Physical:

Must be able to periodically lift parts weighing up to 60 lbs.

Other:

Must have excellent customer service skills; Must be proficient with MS Office.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.