Horticultural Consultant WDC Sales Representative

Willoway Nurseries, INC; Hilliard (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Willoway Nurseries, INC is seeking a motivated individual for a sales role where you will be the primary contact for customers, assisting with plant selections and fulfilling orders. Candidates should possess horticultural knowledge and effective communication skills, with a commitment to exceeding customer expectations. This full-time position is based in Hilliard, Ohio, offering a competitive hourly pay rate and opportunities for professional development. Join a team dedicated to maintaining a safe work environment and promoting quality service.

Qualifications

• Horticultural/Plant care knowledge required.
• Effective communication between customers and staff is essential.
• 2 years experience in related roles preferred.

Responsibilities

• Be the primary contact for assigned accounts and exceed customer expectations.
• Assist customers in selecting and fulfilling orders.
• Manage inventory and log customer communications using a CRM tool.

Skills

Communication

Customer service

Horticultural knowledge

Education

Two or four year degree in related field

Tools

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Equipment operating skills (skidsteer, forklift, loader)

Job description

Job Category: Sales

Requisition Number: HORTI001133

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• Full-Time
• On-site

Locations

Showing 1 location

Hilliard (WNI)
6981 Scioto Darby Creek Rd
Hilliard, OH 43026, USA

Hilliard (WNI)
6981 Scioto Darby Creek Rd
Hilliard, OH 43026, USA

Proactively facilitate and oversee customer requests in an efficient manner and timeline. Support the Willoway Nursery value proposition while exceeding customer expectations. Work with Territory Sales Rep to meet customer expectations. Actively work with the DC Sales/Ops/ and Grower teams to meet the needs of the DC.

Primary Responsibilities: listed in order of priority

• Be the primary contact person in conjunction with the Territory Sales Rep for assigned accounts. Exceed customer expectations by living the company value proposition and core values.
• Assist customers in selecting plant material, fulfilling customer orders, loading of trucks, answering availability questions, quote requests, and tagging plants.
• Always present a good public image through your actions and conversations by promoting our quality product and exceptional service.
• Assist in inventory control and ordering plant material.
• Utilize the CRM tool to log and manage customer contacts and communications.
• Load and Unload trucks at the DC dock. Drive deliveries to customers when needed.
• Complete admin tasks of invoicing, answering phones, inventory requests, tagging, end of day operations as part of the DC Team.
• Train in the “GGOB” culture that supports the continuous development of improved communications and open book management.
• Encourage add on sales of additional products such as tools, mulch, tarps etc.
• Oversee assigned section of nursery and address areas of concern by returning crop action reports to the Store Manager or Grower.
• Safety - all employees are responsible for maintaining a safe workplace. Communicate safety issues to your supervisor immediately. Share ideas to improve safety. Engage, and participate in all proactive safety training.
• Accountability - understand the requirement to meet all timelines and expectations with a positive attitude. Engage with upper management and other staff members to develop a positive culture of accountability.
• GGOB – engage in all department and company huddles by actively listening to all information communicated. Interject ideas and questions during the huddles or workday regarding financial status and strategic direction of the department/company. Participate in efforts to develop a positive workplace culture and be actively engaged in your work.
• Brand Harmony – learn, understand, and live our brand with all internal and external customer interactions. Use core values every day.

Additional Responsibilities :

• Shipping & Quality Control
• Facility improvements/projects
• Irrigation repairs and fertilizer application if necessary
• Landscape Maintenance and Planting if necessary
• Delivery Driver when needed
• All other duties as assigned

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and outside weather conditions. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and vibration. The noise level in the work environment is usually moderate.

Employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

40-45/week July-February

45-50/week March – June (Some Saturdays Required)

Pay range is $21-$25 hourly depending on experience

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Willoway Nurseries is proud to have a Drug Free Workplace Safety Program**

**Note that marijuana became legal in Ohio in 2016 for medical use. However, Willoway Nurseries, Inc. Drug Free Safety Policy does not recognize medical or recreational marijuana as acceptable in the workplace, regardless of whether the employee has a prescription or not. The presence of THC will still be considered a positive test result. This mirrors Federal law, which does not recognize marijuana as legal, as the laws are written and voted on at the State level.

Qualifications

Skills

Behaviors

Required

Enthusiastic

: Shows intense and eager enjoyment and interest

Preferred

Loyal

Loyal

: Shows firm and constant support to a cause

Team Player

Team Player

: Works well as a member of a group

:

Motivations

Preferred

Ability to Make an Impact

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Flexibility

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

:

Education

Experience

Required

• Horticultural/Plant care knowledge• Ability to communicate efficiently between customers and other employees• Two or four year degree in related field preferred or equivalent experience

2 years:

2 years:

• Basic understanding of mobile phones and applications.• Equipment operating skills (skidsteer, forklift, loader, delivery trucks)• Microsoft office skills, including a focus on Excel, Word, PowerPoint and Outlook

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.