Honey Homes: Market Manager, Chicagoland

Pear VC; Chicago (IL); Remote; USD 70,000 - 100,000; Full time

Job summary

A leading company is seeking a Market Manager for the Chicagoland area to launch and scale their services. This role involves hiring and managing handypeople, acquiring customers, and overseeing market growth, offering a unique opportunity to impact the home services industry. Competitive salary and benefits included.

Benefits

100% covered medical, dental, vision

401k and FSA

Partial work from home

Flexible time-off

Start-up equity sharing

Qualifications

• Field readiness: valid driver’s license and reliable transportation.
• Experience or exposure to homeownership challenges.

Responsibilities

• Launch and scale the Chicago market, hiring and managing handypeople.
• Identify and convert initial customers, manage accounts, and coordinate advertising.
• Manage P&L and broader responsibilities as the market grows.

Skills

Empathy-driven leadership

Problem-solving

Data-driven decision-making

Job description

Honey Homes: Market Manager, Chicagoland

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About Honey Homes

Honey Homes is a new membership service for homeowners that proactively addresses the everyday to-do’s, ongoing maintenance, and unexpected repairs that come with homeownership. Members are paired with a dedicated handyperson and a simple app to coordinate. We’re on a mission to make home upkeep effortless, replacing hassle and stress with the joy of comfortable living.

Our team is made up of passionate individuals from companies like Airbnb, Google, Opendoor, Yelp, Zillow, and Uber. We're backed by Khosla Ventures, Era Ventures, Pear.vc, and founders of Doordash, Lyft, and Opendoor.

Check us out at www.honeyhomes.com

About The Role

Your role is to launch and scale Chicago, a new market for Honey Homes. You’ll find, hire, train, and manage the first two Honey Homes handypeople, and expand to 10+. You’ll identify and convert initial customers, manage their accounts, collaborate with Marketing for neighborhood launches, find ambassadors, and coordinate advertising. You’ll also onboard local specialists (e.g., plumbers, electricians).

As your market grows, you'll manage a large P&L and broader responsibilities. This is a unique early-stage opportunity to impact the home services industry.

Outcomes in your first six months

• Launch Chicago within 30 days: hire and train top-tier handymen, identify neighborhoods, and convert 20 members.
• Activate five ambassadors out of the first 20 members, building relationships and leveraging social media.
• Performance manage handymen, ensuring quality visits and providing coaching.
• Expand to more neighborhoods, hire staff, and reach 300+ active members.
• Foster a culture of hospitality, measured by customer retention, feedback, NPS, and referrals.

Key Competencies

• Empathy-driven leadership, demonstrating hospitality towards customers and team.
• Ownership mentality, supporting members year-round.
• Problem-solving from first principles, innovative thinking.
• Prioritization skills for long-term member benefits.
• Efficiency in building and sharing repeatable processes.
• Multi-project management, managing several initiatives simultaneously.
• Comfort with ambiguity and rapid change.
• Calmness under pressure, leading teams through stressful situations.
• Data-driven decision-making, interpreting dashboards.
• Experience or exposure to homeownership challenges.

Minimum Requirements

• Field readiness: ability to drive, possess a valid driver’s license, and reliable transportation.

Compensation & Benefits

• Competitive salary based on experience.
• Benefits include 100% covered medical, dental, vision, 401k, FSA, partial WFH, and flexible time-off.
• Start-up equity sharing.

This role is remote and field-based; you must have a vehicle and driver’s license for customer and team visits. Work from home or arrange co-working space.