Homeslice - Restaurant Manager

Happy Camper; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Job summary

Join a dynamic and energetic restaurant group as a FOH Manager, where your entrepreneurial spirit will thrive! This role offers the chance to lead a passionate team, ensuring exceptional guest experiences while contributing to a vibrant company culture. With a focus on growth and social impact, you'll manage daily operations, oversee staff, and maintain high standards of service. If you're ready to take initiative and make a difference in a fast-paced environment, this opportunity is perfect for you. Embrace the challenge and be part of an innovative team that values creativity and community!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Dining Discounts

Qualifications

• Strong leadership and interpersonal skills are essential for this role.
• Experience in fast-paced hospitality environments is preferred.

Responsibilities

• Oversee daily operations and manage staff hiring and training.
• Ensure guest satisfaction and handle conflicts as they arise.

Skills

Supervisory skills

Customer service

Time management

Decision-making

Problem-solving

Education

ServSafe Manager Certification

Basset Certification

Allergen certification

Tools

Toast POS

OpenTable

Job description

About the Company:

We are the marinara-muddled minds behind Chicago’s Happy Camper, Homeslice, and Paradise Park! Our restaurants are wall to wall with lights, murals, and vignettes for the perfect gram. We are known for our art inspired spaces, delicious food and great vibes.

Our brand is glued together by our company culture. Currently, we are looking for enthusiastic individuals who want to be part of our team and grow our ever-evolving brand. Many of our employees have been with the company since the first installment of the brand. Our careers feel like a life purpose for many of us, and we pay distinct attention to detail in creating this atmosphere.

The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated and willing to take initiative.

This position is located at:
Homeslice
938 W Webster Ave
Chicago, IL 60614

Job Summary:

The FOH manager will oversee and manage the daily operations of the restaurant, as well as take on additional duties as assigned. This role has varying hours required ranging between 9:00am - 4:00am (Monday - Sunday). Additional hours as needed.

Our ideal candidate is someone who has an entrepreneurial spirit, is a self-starter, and wants to work in an environment where they can contribute to the growth and success of the company. A successful candidate will take on a key leadership role in a dynamic and fast-paced hospitality company. The role provides an opportunity to fast track your growth and development in an organization with a mission that has real positive social impact, in addition to aggressive business goals. This place is packed with energy, creativity, and outbursts of hilarity, while also maintaining a focused environment.

We highly value creating a company that represents diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin.

Duties/Responsibilities:

1. Assist in hiring and training staff
2. Ensure guest satisfaction, resolve conflicts and complaints as they arise
3. Contribute to the positive company culture and continue to cultivate regulars
4. Communicate with HR and accounting regarding invoicing and payroll
5. Double check all orders that come in
6. Knowledge of the food menu and table numbers
7. Collect payments whether in cash or credit
8. Issue refunds and price adjustments
9. Proficiency in Toast POS and OpenTable
10. Strong communication and time management skills
11. Customer satisfaction-oriented
12. Manage menus in-house and through third-party delivery apps (i.e., Doordash, UberEats, Caviar, Postmates, and Grubhub)
13. Manage and oversee scheduling, adjusting schedules on the fly when needed
14. Handle disciplining and terminating employees in accordance with restaurant policy
15. Perform daily health inspections and oversee food handling
16. Conduct frequent quality control checks on food
17. Ensure compliance with capacity and liquor regulations
18. Manage liquor, beer, and wine inventory and work with BOH for purchases of food and supplies
19. Manage swag inventory and communicate order needs with brand manager
20. Conduct daily checks of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards
21. Schedule routine maintenance and service on equipment, calling in repairs as needed
22. Take ownership of tasks and see them through from start to finish

Required Skills/Abilities:

1. Strong supervisory and leadership skills
2. Excellent interpersonal skills with a focus on customer service
3. Excellent time management and organizational skills
4. Decision-making and problem-solving skills; able to identify and analyze problems and offer solutions
5. Respond well to feedback and constructive criticism
6. Able to professionally communicate information to others and actively listen
7. Ability to provide top-notch customer service in a fast-paced environment
8. Able to stand for extended periods of time
9. Able to safely lift and easily maneuver trays of food when necessary
10. Willing to follow instructions and ask questions for clarification if needed

Certifications/Experience:

1. ServSafe Manager Certification required
2. Basset Certification required
3. Allergen certification required

Compensation Details:

Compensation: $65,000 - $75,000

Company Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts