Homeownership Coordinator

Springfield Housing Authority; Springfield (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Springfield Housing Authority is seeking a qualified professional to assist with credit and homeownership counseling, loan underwriting, and marketing activities. The role requires a bachelor’s degree and several years of related experience, plus housing counseling certification within one year.

The incumbent collaborates across departments, maintains records, and supports foreclosure prevention and program administration. Compliance and strong communication are essential.

Qualifications

• Bachelor’s degree in marketing, advertising, management, business, or public relations.
• Three (3) years of progressive experience in credit/homeownership counseling and related fields.
• Two (2) years in marketing and advertising; equivalent training may apply.
• Housing Counseling certification required within one year of employment.

Responsibilities

• Oversees marketing, leasing, and sale of SHA homeownership units and related programs.
• Conducts homeownership preparation training with curriculum on purchase, finances and planning.
• Develops individualized homeownership plans with participants.
• Provides pre- and post-purchase counseling and foreclosure prevention counseling.
• Manages client caseload; conducts interviews, follow-ups, and reports on credit health.
• Coordinates with banks, realtors, and clients; maintains records and reports.

Skills

Credit counseling

Homeownership counseling

Marketing and advertising

Caseload management

Report generation

Communication skills

Education

Bachelor’s degree in marketing, advertising, management, business, or public relations

Tools

HUD-approved data system

Job description

The incumbent assists with credit counseling, loan underwriting, and mortgage lending.

Employees will be responsible for compliance with all applicable safety and risk management policies and procedures of the Springfield Housing Authority.

experience and education:

Bachelor’s degree in marketing, advertising, management, business, or public relations from an accredited college or university; three (3) years of progressive experience in a professional position directly responsible for credit counseling, homeownership counseling, homeownership training; and two (2) years of experience in marketing and advertising; or any equivalent combination of training and work experience that provides the necessary knowledge, skills and abilities.

Housing Counseling certification required within one (1) year of employment.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of Family Self-Sufficiency, Public Housing, HCV, mortgage, and various other community programs, policies, and procedures.

Knowledge and understanding of social and economic problems and special needs faced by diverse families.

Knowledge of occupational hazards and applicable precautionary measures.

Skill in caseload management; planning, monitoring, and following-up as necessary.

Skill in the proficient use of office equipment, computers, and software;

Skill in typing 40 WPM with accuracy

Skill in maintaining complex records and generating computerized reports.

Ability to maintain a valid Illinois driver’s license and be an insurable SHA driver.

Ability to develop and implement policies and procedures to improve existing operations.

Ability to work independently in an organized, thorough, detailed, accurate, and efficient manner.

Ability to communicate (oral and written) and interact with diverse individuals (public, outside agencies/vendors, and co-workers) in a courteous, confidential, effective, positive, professional, and ethical manner.

ESSENTIAL FUNCTIONS:

1.Oversees the marketing, leasing, and sale of Springfield Housing Authority-owned and operated homeownership units (Madison Park Place, North Park Place, Genesis Place); the marketing and program implementation of the HCV homeownership program, and the marketing, leasing, or sale of any other in coordination with other community-based homeownership programs, as applicable.

2.Conducts homeownership preparation training, including delivery of a curriculum detailing the home purchase, financial education, organization, saving, and review of individual finances.

3.Works with program participants to develop individualized plans leading to homeownership.

4.Conducts pre-purchase counseling, post-purchase counseling, and foreclosure prevention counseling activities with program participants.

5.Performs ongoing client case management, inclusive of but not limited to meeting with clients for credit counseling, one-on-one interviews, group housing counseling sessions, referral of services, follow-up, plan of action discussed for liquidating outstanding items, calculation of ratios and price range for which applicant qualifies, and monitoring and reviewing of credit reports obtained and request of any new credit established.

6.Conducts foreclosure mitigation and prevention activities, as applicable.

7.Determines and monitors homeownership class status.

8.Prepares for closing by arranging for insurance quotes, purchasing binders, and facilitating inspections.

9.Schedules and meets with loan officers prior to and during the closing process.

10.Determines local housing programs offered by lending institutions; pursues partnerships with said institutions; arranges meetings as necessary to ensure appropriate Memorandum of Understanding and Memorandum of Agreements are secured.

11.Develops and implements marketing plans for SHA services, inclusive of but not limited to its Homeownership and Foreclosure Prevention Programs.

12.Prepares and conducts budgeting pre-purchase, post-purchase, and foreclosure prevention classes that may be held during non-traditional work hours, including weekends.

13.Coordinates activities and serves as a liaison between banks, realtors, and clients.

14.Coordinates activities and serves as a liaison to Neighborhood homeowner’s associations.

15.Maintains paper and computer records on all applicants/participants, utilizes HUD-approved data system to generate reports and correspondence.

16.Performs corporate cold calls.

17.Provides input, assists, develops, and effectuates homeownership plans, policies, and procedures; oversees budget development related to the homeownership programs.

18.Pursues and develops grants that support homeownership, foreclosure prevention, marketing, counseling, and administrative-related expenses in sustaining the agency’s homeownership programs.

19.Plans and presents orientations, homebuyer trainings, and public educational events such as homeownership fairs and employer outreach.

20.Stays knowledgeable and up-to-date on trends in the housing field.

21.Attends training webinars or classroom pertaining to the position.

22.Ensures compliance with all applicable policies and procedures of the Springfield Housing Authority.

23.Maintains regular and reliable attendance.

24.Contributes to team efforts by performing other duties and responsibilities as required or assigned.