Homeless Services Supervisor & Staff Development

Catholic Charities Brooklyn and Queens, Inc.; New York (NY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous benefits

Job summary

Catholic Charities Brooklyn and Queens seeks a Supervisor for the Homebase Homelessness Prevention Programs in New York City. You will develop workshops, supervise staff, onboard new hires and ensure program compliance across five boroughs.

The role requires an MSW/MA or a BA with 3+ years direct homeless services, plus supervisory experience. Bilingual Spanish is a plus. Flexible hours, travel across boroughs, and lifting up to 10 lbs are required. Competitive benefits offered.

Qualifications

• MSW, MA/MS degree in related field or BA degree with three or more years’ experience in providing direct services to homeless individuals/families, or at-risk populations who are defined as vulnerable adults, families and youth.
• Supervisor II requires MSW or Master Degree in related field.
• Experience in supervisory or managerial experience for a social service program preferred.
• Experience in housing and public benefits preferred.
• Bilingual skills (Spanish) a plus.
• Ability to work flexible hours, including weekends, evenings according to program needs.
• Able to conduct home/field visits and travel throughout the five boroughs as needed.
• Ability to lift up to 10 lbs

Responsibilities

• Develop, plan and implement workshops and groups for participant skill enhancement.
• Provide individual and team supervision.
• Onboard staff including new staff program orientation and training.
• Monitor staff performance; conduct performance appraisals.
• Perform tasks related to agency and contractual compliance and accountability.
• Ensure funding source quality assurance reports are complete; assist in preparing reports for the funding source
• Assure household financial assistance funds are utilized according to standards.
• Perform tasks related to crisis intervention; review, prepare and investigate participant incidents and complete related reports.

Skills

Supervisory experience

Bilingual Spanish (a plus)

Flexible hours

Lift up to 10 lbs

Education

MSW or MA/MS degree in related field

BA degree with 3+ years direct homeless services experience

Job description

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Our Homebase Homelessness Prevention Programs provide services to those who are at risk of entering a shelter due to rental arrears, overcrowding or substandard housing, and to those who have a prior shelter history as part of aftercare services. Services may include case management, tenant/landlord mediation, advocacy/benefit entitlements, short-term financial assistance, referrals and varied workshops that can help individuals who are at risk of homelessness.

STATEMENT OF THE JOB

• Develop, plan and implement workshops and groups for participant skill enhancement.
• Provide individual and team supervision.
• Onboard staff including new staff program orientation and training.
• Monitor staff performance; conduct performance appraisals.
• Perform tasks related to agency and contractual compliance and accountability.
• Ensure funding source quality assurance reports are complete; assist in preparing reports for the funding source
• Assure household financial assistance funds are utilized according to standards.
• Perform tasks related to crisis intervention; review, prepare and investigate participant incidents and complete related reports.

QUALIFICATIONS

• (Supervisor I) MSW, MA/MS degree in related field or BA degree with three or more years’ experience in providing direct services to homeless individuals/families, or at-risk populations who are defined as vulnerable adults, families and youth, including but not limited to, those with a history of or involvement with child welfare, addiction, physical or emotional issues, unemployed/under-employed
• (Supervisor II) MSW preferred or Master Degree in related field required
• Experience in supervisory or managerial experience for a social service program preferred.
• Experience in housing and public benefits preferred.
• Bilingual skills (Spanish) a plus
• Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
• Able to conduct home/field visits and travel throughout the five boroughs as needed.
• Ability to lift up to 10 lbs

BENEFITS:

We offer competitive salary and excellent benefits including:

• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical,
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

For more information on our organization, please visit our website at:

www.ccbq.org EOE/AA.