Homeless Services Coordinator

Utah Community Action; Salt Lake City (UT); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with match

401(k) with company match

11 Paid Holidays + Winter Break

PTO 192 hours annually

Life & Disability Insurance

EAP

Job summary

Utah Community Action is hiring a Homeless Services Coordinator to lead the Diversion team delivering coordinated entry services for Salt Lake County. The role supervises staff, provides training, ensures quality and compliance, and coordinates with partners across HMIS and shelter programs.

The position requires a Bachelor’s degree, two years of supervisory experience, proficiency in Microsoft Office, and a valid driver’s license.

Qualifications

• Bachelor's Degree required.
• Two years of supervisory experience.
• Proficiency with Microsoft Office.

Responsibilities

• Supervise, train, and evaluate staff.
• Provide direct client services when necessary.
• Advocate for clients with a trauma-informed, client-centered approach.

Skills

Leadership

Communication

Time management

Data handling

Education

Bachelor's Degree

Tools

Microsoft Office

HMIS

Job description

We're Hiring: Homeless Services Coordinator | $71,136/salary + Amazing Benefits!

Location: 3380 S 1000 W, South Salt Lake, UT 84119 | Schedule: Typically, Monday - Friday, 8:30 am - 5:00 pm (on-site) | Type: Full-Time | FLSA: Exempt

Are you a people-first leader who thrives in a fast-paced environment and believes everyone deserves dignity, safety, and a path forward? Utah Community Action is seeking a Homeless Services Coordinator to lead a team that makes a meaningful difference for individuals and families experiencing homelessness in Salt Lake County.

Summary/Objective:

Oversee the Homeless Services Diversion team, which provides coordinated entry services for the Salt Lake County Continuum of Care. The team delivers diversion services focused on helping clients identify safe alternatives to shelter and completing coordinated intake into the State's HMIS system. This role supports and coaches staff on best practices, monitors performance to ensure quality and compliance, and provides guidance as needed. The position works closely with community partners and participates in the Coordinated Intake process for Homeless Resource Centers (HRC), the Midvale Family Shelter, and the Weigand Center. Responsibilities include supervising, training, and evaluating staff, as well as providing direct client services when necessary. As a representative of the agency, this role is expected to deliver exceptional customer service and advocate for clients using a trauma-informed, client-centered approach

What You Bring

• Strong leadership, conflict-resolution, problem-solving, and communication skills
• Empathy and the ability to build trust with people from diverse backgrounds
• Excellent organization, time management, attention to detail, and accountability
• Confidence working with data, spreadsheets, HMIS, and multiple computer programs
• Experience creating and facilitating trainings or presentations
• A commitment to confidentiality, professionalism, teamwork, and continuous learning

Minimum Requirements

• Bachelor's Degree
• Two years of supervisory experience
• Microsoft Office proficiency
• Driver's License

Travel & Flexibility

This position regularly travels along the Wasatch Front, and the employee must provide reliable transportation.

Perks

• Medical, Dental, and Vision Insurance
• HSA with up to $2,500 match + Telehealth access
• 401(k) with 5% company match
• 11 Paid Holidays + Paid Winter Break (Christmas-New Year's)
• 192 PTO hours annually + Weekly Paid Self-Care Hour
• Life & Disability Insurance, EAP, and more!

Why Utah Community Action?

At Utah Community Action, your work directly impacts lives. You'll be part of a mission-driven team that values compassion, professionalism, and community connection-while offering opportunities to grow and make a real difference every day.

Utah Community Action is an Equal Opportunity Employer and the agency prohibits discrimination and harassment because of a person's protected status such as race, color, national origin, religion, age (40 and over), physical or mental disability, genetic information, veteran, military service, gender, sex (including conditions of pregnancy), marital status, familial status, sexual orientation, gender identity or any other protected- group status.