Homeless Management Information System (HMIS) Data Analyst

Wake County; North Carolina; On-site; USD 68,000 - 93,000; Full time

Job summary

Wake County is seeking a Data Analyst to support the Homeless Management Information System (HMIS) by analyzing, visualizing and reporting data to improve strategic planning and decision-making. The ideal candidate will have skills in data analysis and visualization, and a background in data science, working collaboratively with key stakeholders to inform funding decisions and enhance service delivery.

Qualifications

• Three years experience in data science and analytics required.
• Strong knowledge of HMIS systems and data management principles preferred.
• Experience creating interactive dashboards and real-time reporting tools.

Responsibilities

• Analyze HMIS data trends to support strategic planning.
• Develop compelling data visualizations and reports for stakeholders.
• Generate compliance reports for HUD CoC and ESG requirements.

Skills

Data analysis

Data visualization

Statistical analysis

Technical assistance

Report generation

Collaboration

Education

Associates degree in Computer Science, Information Systems, or Computer Engineering

Tools

Power BI

SQL

Microsoft Office Suite

Python

R

Job description

What You'll Be Doing

The Data Analyst will be responsible for analyzing, visualizing, and reporting Homeless Management Information System (HMIS) data to inform strategic planning, funding decisions, and system improvements within the Wake Continuum of Care (CoC). This role will support data-driven decision-making by ensuring high-quality data integrity, producing insightful reports, and developing visualizations that help stakeholders better understand trends and program effectiveness.

Key Responsibilities

Data Analysis & Visualization:

·Analyze HMIS data trends to support strategic planning and program evaluation.

·Develop clear, compelling data visualizations, dashboards, and reports for stakeholders.

·Provide actionable insights through statistical analysis and performance metrics.

·Interpret homelessness system trends to inform funding decisions and policy development.

·Provide recommendations based on data insights to improve service delivery and resource allocation.

Reporting & Compliance:

·Generate federal, state, and local reports for HUD CoC and ESG compliance and funding requirements.

·Ensure data accuracy, completeness, and consistency for required reporting.

·Collaborate on data quality initiatives, including HMIS standard adherence.

·Support the CoC, HMIS Team members in all other report requests or analysis to inform strategic planning and system improvement initiatives.

Technical Assistance and System Administration Support

·Provide staff coverage and support for the HMIS helpdesk.

·Support federal reporting efforts alongside other HMIS team members.

·Develop job aides and training materials to support CoC and user knowledge of the HMIS.

·Provide data literacy and reporting training and coaching to HMIS users in the Wake CoC.

Collaboration & Stakeholder Engagement:

·Work with CoC members, service providers, and funding agencies to translate data findings into action.

·Present reports, analyses, and visualizations in meetings, training sessions, and strategic discussions.

·Develop resources and best practices for HMIS data interpretation and use.

About Our Team

Wake County has established a new Continuum of Care department to fulfill its role as the CoC Lead Agency and key functions as Collaborative Applicant, HMIS and Coordinated Entry Lead. The County operates under a Memorandum of Understanding with the CoC for a period of 5 years. At the end of the term, the program will be evaluated to determine if and how services will be transferred.

The CoC Lead Agency is accountable to the CoC Governing Board consisting of representatives from local government, homeless and housing service providers, people with lived experience of homelessness. The CoC Governing Board is the policy-setting and decision-making body for the Wake CoC, which is responsible to the Wake CoC Membership for fulfilling its Housing and Urban Development (HUD)-defined responsibilities. The Wake CoC Governing Board is responsible for overseeing the planning, coordination of resources, and evaluation of results for the community.

The Basics (Required Education and Experience)

• Associates degree in Computer Science, Information Systems, Computer Engineering or a related field.
• Three years of experience in data science and analytics.
• Five years of experience in data science or analytics may be substituted for the combined education and experience requirements.
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Strong knowledge of HMIS systems and data management principles
• Experience with data analysis, reporting, and presentation
• Ability to create interactive dashboards and real-time reporting tools
• Knowledge of relational database structures and experience working with large datasets
• Experience with data visualization software (i.e. Power BI)
• Experience using SQL
• Proficient user of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.)
• Project management principles
• Proficient in coding languages (python, R, advanced knowledge of SQL)

How Will We Know You're 'The One'?

• You are a data nerd with a passion for human services!
• Working knowledge of the principles and practices of public administration, local government and business administration
• Ability to exercise judgment and discretion in applying and interpreting policies and procedures
• Ability to understand and carry out oral and written instructions
• Ability to establish and maintain effective working relationships with associates, officials and the public
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively
• Strong problem-solving and organizational skills to manage multiple tasks and priorities

About This Position

Location: WCOBRaleigh, NC

Employment Type: Regular

Work Schedule:

Hiring Range: 68,544 - 92,533

Market Range: 68,544.00 - 116,522.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 6/24/2025

What Makes Wake Great

Equal Opportunity Statement

Background Check Statement

Emergency Service Worker Statement

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state,with more than 1.1 million residents. The County has received national and international rankings and accolades from publicationssuch as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the Countyallows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners,who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employsover 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employeesand covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities,a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants foremployment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that mayinclude: criminal, credit, motor vehicle, education, and sexual offender registry or others based on jobrequirements. Unless required by state law, a record of conviction will not automatically exclude you fromconsideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected.Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, duringand after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.