HomeCare RN Scheduling Coordinator-HHAeXchange Experience Required

YELM US Associates, LLC; New York (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Health, Vision, Dental

401k + Employer Match

Voluntary Life, Critical Illness, DI,

Generous PTO

Job summary

YELMUS Associates, supporting Ultimate Care and Swift Home Care, seeks an Administrative Coordinator to schedule nurses for clinical assessments and ensure compliant, timely visits. You will coordinate across departments, manage client communications, and maintain HIPAA-compliant records.

The role requires 1–2 years of home care experience, HHAeXchange proficiency, and strong MS Office skills. This onsite position is located at 1000 Gates Ave, Brooklyn, NY, with a Monday–Friday schedule.

Qualifications

• Bilingual English and Spanish preferred.
• Strong attention to detail to ensure accuracy in addressing client needs.
• Customer service mindset and problem-solving skills are essential.
• Experience with healthcare admin tasks and HIPAA compliance.

Responsibilities

• Schedule nurses for clinical assessments with patients.
• Monitor interdepartmental communications for cases needing assessments.
• Run client reports to identify cases for 6-month recertifications.
• Assign clinical visits based on patient demographics and needs.
• Coordinate visit scheduling between RNs and clients; troubleshoot as needed.
• Escalate concerns to management and ensure timely visits within compliance windows.
• Maintain HIPAA-compliant patient records and ensure accuracy.
• Serve as liaison between field staff, Clinical Department, and other directors.

Skills

Bilingual English/Spanish

Microsoft Office

Communication

Detail oriented

Education

High School Diploma or equivalent

2+ years administrative experience in healthcare

Tools

HHAeXchange

EHR systems

Job description

YELMUS Associates is the administrative division supporting our licensed home care agencies, Ultimate Care and Swift Home Care.

Compensation:$24.00-$26.00 per hour, based on relevant experience.

Location:1000 Gates Avenue, 4th Floor, Brooklyn, NY 11221

Schedule:Monday-Friday 9:00AM-5:00PM Onsite

Responsibilities

This role willbe responsible forperforming the following functions to ensure the highest client care, professional streamlined coordination of essential clinical services and upholding agency clinical compliance standards:

• Scheduling nurses for clinical assessments with patients

• Monitoring interdepartmental communications toidentifycases in need of clinical assessments

• Runningclientreports toidentifycases in need of 6-month recertifications assessments

• Clinical visit assignment based onclientdemographic information

• Facilitate visit scheduling between RN andclientand troubleshoot when needed

• Report concerns to management

• Ensure all assigned visits are completed within compliancetimeframe

• Interact effectively with clients and nursing staffregardingtheir individual clinical needs,fostering professional relationships through clear,compassionate,andtimelycommunication.

• Support departmental operations byassistingwith special projects, administrative tasks, and operationalduties, asassigned by leadership, with responsibilities evolving based on organizational needs.

• Maintainclient recordsin accordance withHIPAA regulations, ensuring accuracy and compliance.

• Serve as a liaison between field nursing staff, the Clinical Department, and other departmental directors as needed.

Education and Experience

• A minimum of 1-2 years Home Care experience, working in a clinical setting is a plus

• HHAeXchangeexperience required

• Experience andproficiencyin navigating electronic health record (EHR) systems

• High School Diploma or equivalent required;with a minimum of two years of administrative experience in a healthcare setting

• Strong working experience usingMicrosoft Office Suite, including Excel, Word, and Outlook

Qualifications

• BilingualproficiencyinEnglish andSpanishispreferred

• Must be extremely detailed orientatedtoensure accuracyin addressingclientneeds, resolveissues,and create a positive experience.

• Must havea high levelof customer service,patienceandproblem-solving skills.

• Strong interpersonal and communication skills to foster collaboration across departments.

• Musthavethe abilityto prioritize worktasks and responsibilitiesto get things done effectively.

We offer the Ultimate employee perks (literally)!

• Comprehensive Health, Vision, Dental Benefits
• 401k Retirement plan + Employer Match
• Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance
• Generous paid time off, sick time + more!\

Why Choose Us?

At Ultimate Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement!

At Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace.

Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.

Ultimate Care does not accept resumes from unsolicited search firms nor recruiters.