HomeCare HomeBase Applications Manager

AccentCare; Addison (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

AccentCare is a national post-acute healthcare provider with over 45 years of industry experience. The Clinical Applications Manager - Homecare Homebase will oversee the development, implementation, and ongoing support of clinical processes in the active EMR system.

You will lead a team of Home Health System Analysts, collaborate with stakeholders, ensure CMS-compliant functionality, and drive automation and quality improvements while aligning with AccentCare’s mission and patient-centered care

Qualifications

• Bachelor’s degree required.
• 5+ years of home health and/or hospice clinical care delivery experience.
• 8 years of experience in the use of electronic medical records and working with frontline caregivers using Point of Care software solutions (Homecare Homebase) preferred.
• Strong resolution orientation and ability to collaborate across levels.
• Excellent communication skills (verbal and written) with internal and external customers.
• Ability to manage a diverse team impacting business processes.

Responsibilities

• Oversee the development, implementation, and support of clinical processes in use of the software.
• Identify opportunities to automate or refine practices to monitor quality of care, productivity, and effectiveness.
• Gather and analyze functional requirements for enhancements and manage execution.
• Prepare written materials and participate on cross-functional teams to integrate functionality.
• Stay updated on CMS guidelines to ensure software compliance.
• Supervise team of Home Health and Hospice System Analysts.

Skills

Communication skills

Leadership

Collaboration

Problem solving

Education

Bachelor's degree

Tools

Homecare Homebase

EMR systems

Point of Care

Job description

AccentCare is a national post-acute healthcare provider with over 45 years of industry experience. We thrive on providing patient-centered care and a warm and personalized experience within our local communities.

Your Success is our Success. We strive to provide our new employees with a structured on-boarding process to help you become assimilated quickly, and cutting-edge tools to make your daily work easier and more efficient. We offer extensive training and a wide-array of opportunities for continued education and promotional opportunities.

Position

Clinical Applications Manager - Homecare Homebase

Reports to

Director, Software Development

Job Description / Requirements

As a Clinical Applications Manager, you will:

• Oversee the development, implementation, and support of clinical processes in use of the software.
• Work with stakeholders to identify opportunities in automation or refinement of practices to monitor and measure the quality of care, productivity, and effectiveness.
• Gather and analyze functional requirements of enhancement requests, identify the required resources, and manage execution.
• Prepare written materials, as needed, and participate on cross-functional teams to incorporate functionality into the software application, when possible, to meet the needs of the Company.
• Constantly stay abreast of CMS guidelines and make necessary software changes to adhere to the compliance for the company.
• Supervise team of Home Health and Hospice System Analysts.
• Lead a team to handle all clinical/financial projects in respect to the EMR.
• Delegate and supervise projects that are critical to operations and leadership.
• Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.
• Maintain a commitment to the values and mission of AccentCare.
• Assume additional responsibilities as assigned by one’s supervisor, or another manager, related to the position/department.

Requirements of Qualified Candidates

• Bachelor’s degree required
• 5 or more years of home health and/or hospice clinical care delivery experience required
• 8 years of experience in the use of electronic medical records and working with frontline caregivers using Point of Care software solutions preferred (Homecare Homebase)
• Resolution orientation
• Effective internal and external collaboration with all levels
• Persuasive techniques to gain cooperation, acceptance and agreement on business matters
• Ability to manage a diverse team (clinical & non-clinical) that directly or indirectly impacts business processes
• Customer service focused, including the ability to create an atmosphere that encourages an open dialogue about the internal and external customer's needs
• Ability to maintain composure in addressing stressful and/ challenging situations
• Ability to assess situations and assist in conflict resolution
• Excellent telephone, verbal and written communication skills, with the ability to communicate with internal and external customers
• Detail oriented, with excellent organization skills
• Knowledge and skills in the use of computers and software programs
• Knowledge of pertinent state, federal, and local regulatory requirements