Home Visiting Program Manager

Tobosa Developmental Services; Roswell (NM); On-site; USD 65,000 - 90,000; Full time

Job summary

Tobosa Developmental Services seeks a Home Visiting Program Manager to provide overall leadership, administration, and oversight of the Home Visiting Program. This role ensures delivery of high-quality, family-centered services supporting healthy child development and school readiness.

The position supervises home visiting staff, monitors performance, and ensures compliance with funding requirements and evidence-based models.

Qualifications

• Experience managing diverse staff with humility.
• Administrative experience in human services including quality assurance and continuous quality improvement.
• Master’s degree in public health or human services administration or related field; or BA with 3 years in Healthy Families America.
• Willingness to engage in reflective practice and supervision.
• Infant mental health endorsement preferred.
• Experience with populations including children 0–5 and families from diverse backgrounds; bilingual English/Spanish preferred.
• Ability to maintain accurate records in paper and electronic systems.
• Strong interpersonal communication, leadership, organizational, budgeting, and data management skills.
• Ability to manage multiple priorities and ensure program compliance with funding requirements.
• Must pass a mandatory background clearance required for childcare workers in NM.
• CPR certification within 90 days of hire; FAN certification within one year of hire.
• Reliable transportation with NM driver’s license and proof of insurance.
• Ability to work in culturally diverse settings and both independently and in a team.

Responsibilities

• Program Leadership and Administration: Oversee daily operations, strategic planning, implementation and evaluation to meet goals.
• Staff Supervision and Development: Recruit, supervise, train, mentor, and evaluate home visiting staff.
• Family Engagement and Service Quality: Ensure services are family-centered, culturally responsive, and aligned with evidence-based practices.
• Compliance and Quality Assurance: Monitor grant adherence, policy compliance, confidentiality, documentation, and regulations.
• Data and Performance Management: Track outcomes, review indicators, maintain records, and prepare funder reports.
• Budget and Resource Management: Develop and monitor budgets, allocate resources, support grants and sustainability.
• Community Collaboration: Build partnerships with community agencies, healthcare providers, and early childhood programs.
• Continuous Quality Improvement: Identify delivery improvements and optimize program resources.

Job description

• Employee Type Non-Exempt

Description

Tobosa is seeking a Home Visiting Program Manager. This position is responsible for the overall leadership, administration, and oversight of the Home Visiting Program, ensuring the delivery of high-quality, family-centered services that promote healthy child development, positive parenting practices, family well-being, and school readiness. This position supervises and supports home visiting staff, monitors program performance and compliance with applicable funding requirements and evidence-based models, and ensures services are delivered in accordance with established policies, procedures, and quality standards.

The Program Manager oversees daily operations, staff development, community partnerships, program budgets, data collection, and performance reporting. The position works collaboratively with families, community organizations, healthcare providers, and other service agencies to strengthen access to resources and improve outcomes for children and families. The Program Manager also uses data and continuous quality improvement strategies to evaluate program effectiveness, address service delivery challenges, and promote accountability, sustainability, and ongoing program growth.

Key Areas of Responsibility:

Program Leadership and Administration: Oversee daily program operations, strategic planning, implementation, and evaluation to ensure program goals and objectives are met.

Staff Supervision and Development: Recruit, supervise, train, mentor, and evaluate home visiting staff while promoting professional growth and accountability.

Family Engagement and Service Quality: Ensure home visiting services are family-centered, culturally responsive, strengths-based, and aligned with evidence-based practices.

Compliance and Quality Assurance: Monitor adherence to grant requirements, program standards, confidentiality policies, documentation requirements, and applicable federal, state, and local regulations.

Data and Performance Management: Track program outcomes, review performance indicators, maintain accurate records, and prepare required reports for funders and stakeholders.

Budget and Resource Management: Develop and monitor program budgets, oversee resource allocation, and support grant management and sustainability efforts.

Community Collaboration: Establish and maintain partnerships with community agencies, healthcare providers, early childhood programs, and other organizations serving families.

Continuous Quality Improvement: Identify opportunities to improve service delivery, strengthen family outcomes, and ensure effective use of program resources.

Qualifications:

a solid understanding of and experience in managing diverse staff with humility

administrative experience in human service or related field including experience in quality assurance and continuous quality improvement

master’s degree in public health or human services administration or fields related to working with children and families, or bachelor’s degree in these fields with 3 years of relevant experience in Healthy Families of America

willingness to engage in building reflective practice (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.)

infant mental health endorsement preferred (if available in the state; if unsure, you can find out on the IMH website)

Experience working with populations served to include children ages 0-5, pregnant mothers and families representing a wide range of socio-economic and cultural backgrounds, highly preferred.

Bilingual (English/Spanish) is highly preferred.

Ability to maintain accurate and current records and correspondence using both paper and electronic files.

Excellent interpersonal communication skills.

Strong leadership, communication, organizational, budgeting, and data management skills.

Ability to manage multiple priorities, build collaborative relationships, and ensure compliance with program and funding requirements.

Ability to pass a mandatory background clearance required of all childcare workers in the State of New Mexico.

CPR certified within the first 90 days of employment.

FAN (Facilitating Attuned Interactions) certification within one year of hire.

Reliable transportation with valid New Mexico driver's license, current automobile registration and proof of auto insurance.

Ability to work well in culturally diverse settings, which includes knowledge of the local population served.

Ability to work independently and within a team setting.

While performing the duties of this job, the employee is regularly required to walk, stand, drive, sit for long periods of time and use computer equipment and cell phones. The employee is occasionally required to reach with hands and arms, stoop, kneel, crouch or crawl. The employee must be able to lift 40 pounds. Due to the home-based model of services, the employee is required to work in participant families' homes and community resource agencies and businesses. Extensive local travel is required, and occasional long-distance travel may be required for training purposes.