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Job summary
A healthcare organization is seeking a Field Coordinator to assist in managing care for members. Responsibilities include scheduling and conducting in-person visits, maintaining documentation, and collaborating with Care Management. Candidates should have a High School Diploma and experience in customer service, with preference for those with managed care background and bilingual skills. This role requires traveling to members' residences in New York.
Qualifications
Experience working in a managed care environment preferred.
Experience working with geriatric population preferred.
Bilingual preferred.
Responsibilities
Schedule in-person visit appointments.
Perform routine in-person visits at the member’s residence.
Review and complete in-person visit documentation.
Maintain accurate documentation for assigned cases.
Collaborate with Care Management for member resources.
Skills
Customer service experience
Strong written and verbal communication skills
Organizational skills
Attention to detail
Multi-tasking skills
Education
High School Diploma
Tools
Microsoft Office applications
Excel
Job description
A healthcare organization is seeking a Field Coordinator to assist in managing care for members. Responsibilities include scheduling and conducting in-person visits, maintaining documentation, and collaborating with Care Management. Candidates should have a High School Diploma and experience in customer service, with preference for those with managed care background and bilingual skills. This role requires traveling to members' residences in New York.