Home Theater / Smart Home Installation Helper

Manada; Tallahassee (FL); On-site; USD 19,286 - 33,062; Full time

Benefits offered by this job

Performance Bonus

401k

Paid Time Off

Medical benefits: Health, Dental, & Vision

Paid Training

Opportunity to Grow and Develop your Career

Job summary

A home technology company in Tallahassee, FL, seeks a Home Theater / Smart Home Installation Helper. This role involves assisting with the delivery and installation of home theater technology. Candidates should have prior customer service experience and be capable of lifting heavy products. The position requires excellent service skills and the ability to work under pressure. Benefits include a performance bonus, 401k, and medical coverage.

Qualifications

• 21 years of age.
• 1 year of customer service experience or equivalent.
• Ability to lift/carry products weighing 75lbs+.

Responsibilities

• Assist in delivery and installation of Home Theater technology.
• Manage inventory and vehicle maintenance.
• Provide excellent service during installations.

Skills

Customer service

Technical aptitude

Teamwork

Problem solving

Job description

Manada is looking for a Home Theater / Smart Home Installation Helper. The Home Theater / Smart Home Installation Helper travels via a company‑owned vehicle from the store to our client's home and assists with the delivery, installation, repair, and haul away of home theater technology products and equipment. They provide our clients with a service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow‑up of recommendations as well as solutions. Manada Home Theater technicians are responsible for immediately completing work while managing inventory and vehicle maintenance for our vehicles in partnership with other Agents.

At Manada, we are obsessed with building long‑term relationships with our customers. Every team member should feel empowered to deliver a world‑class and unique experience based on what each customer needs.

General Responsibilities

• Assist in a variety of fulfillment duties for clients in their homes, including delivery and installation of Home Theater technology.
• Assist in unloading and unboxing merchandise.
• Assist in completing all necessary paperwork & photo requirements.
• Assist in managing inventory and vehicle maintenance.
• Protect the customer's home while working by cleaning the work area of all debris.
• Perform daily safety checks on work vehicle(s).
• Work well under pressure, meeting deadlines.
• Demonstrate cooperative behavior with customers, colleagues, and supervisors.
• Provide excellent service and customer care during the delivery and installation of appliances in customer homes.
• Maintain a professional appearance.

Travel

Up to 50% as needed.

Salary

$14 - $24

Requirements

Basic Qualifications

• 21 years of age.
• Related on‑the‑job experience including 1 year of customer service experience and/or 6 months of experience in one or more of the following: sales, delivery, installation, repair, OR military equivalent.
• Ability to consistently lift/carry/maneuver products weighing 75lbs+ individually, or 150lbs+ as a team (support tools such as a harness, dolly, and/or lift may be provided as applicable for the type of work being performed).
• Work professionally with the lead technician delivery team.
• Valid Driver's License with good driving record.
• Professional work experience as an Appliance Installer or an aptitude to learn the trade.
• Pass drug screening and background check.

Preferred Qualifications

• Previous experience in an in‑home experience environment.
• Previous experience actively using and learning about technology products.

Benefits

• Performance Bonus
• 401k
• Paid Time Off
• Medical benefits: Health, Dental, & Vision
• Paid Training
• Opportunity to Grow and Develop your Career