Home & Relief Dept Lead - Customer-First Retail Leader

Kroger; Warrenton (OR); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Career growth opportunities

Employee assistance program

Job summary

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We are seeking a department leadership role to assist with management, maximize financial opportunities, and assume duties in the absence of the Home Merchandising and Home Operations Assistant Managers.

You will model our values, deliver excellent customer service, teach selling skills, and train staff while adhering to labor agreements and company initiatives.

Qualifications

• BA/BS in business or related field and retail experience.
• Ability to pass a drug test and work in a fast-paced environment.
• Flexible weekends and overtime as needed.

Responsibilities

• Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
• Teach and demonstrate selling skills
• Complete customer incident and associate injury reports
• Communicate daily tours, sales, and goals to staff
• Understand and follow labor agreements, when applicable
• Promote and follow Company initiatives
• Verify recovery and store conditions
• Process special orders
• Maintain stockroom fixture bay and review bay dating
• Verify all read and signs are completed
• Train associates and follow up on training needs
• Process salvage, returns, call backs, recalls, and review write offs
• Review supply needs and recap to File Maintenance Clerk
• Verify accuracy of Toy & Variety consolidation orders
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

BA/BS in business

retail experience

six months Fred Meyer experience

one year related retail experience

pass drug test

weekend work availability

Education

BA/BS in business or related field

Tools

Returns Management System

Job description

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We are seeking a department leadership role to assist with management, maximize financial opportunities, and assume duties in the absence of the Home Merchandising and Home Operations Assistant Managers.

You will model our values, deliver excellent customer service, teach selling skills, and train staff while adhering to labor agreements and company initiatives.