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Fred Meyer; Anchorage (AK); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Fred Meyer in Anchorage seeks a customer-focused associate to deliver outstanding service and maintain a safe, clean shopping environment. You will support department operations, answer product questions, and help customers find items while adhering to health, safety, and store policies.

The role requires effective communication, basic math skills, the ability to handle stressful situations, and a willingness to work as part of a team in a fast-paced retail setting.

Qualifications

• Retail experience is preferred.
• High school diploma or equivalent required.
• Second language: speaking, reading and/or writing is a plus.

Responsibilities

• Adhere to all local, state and federal health and civil codes.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Know and respond to questions about products and suggest alternatives.
• Understand the store layout and locate items efficiently.
• Maintain store safety and cleanliness as per company policy.
• Assist with cashier functions and basic store operations.
• Follow all merchandising, customer service, labor control, expense and safety policies.

Skills

Effective communication

Math/Basic arithmetic

Stress management

Customer service

Cashiering

Education

High school diploma or equivalent

Job description

Position Summary

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Support the day-to-day functions of the department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Desired Previous Job Experience

• Retail experience
• High school diploma or equivalent
• Second language: speaking, reading and/or writing

Minimum Position Qualifications

• Effective communication skills
• Knowledge of basic math: counting, addition, and subtraction
• Ability to handle stressful situations
• Must be able to meet the minimum physical demands of the position
• Must be 18 or older

Essential Functions

• Adhere to all local, state and federal health and civil codes.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Understand the store's layout and be able to locate products.
• Maintain EAS to company standard.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition all products in assigned sections according to company policy.
• Understand and perform cashier functions.
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.