Home Medical Equipment Technician II | HME

Avera; Madison (SD); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

PTO from day 1

Retirement match up to 5%

Career development and mentorship

Job summary

Avera Home Medical Equipment-Madison is seeking an HME Technician II to deliver, install and service medical devices to patients in their homes or care facilities. You will educate caregivers on equipment use, perform routine maintenance, and ensure accurate documentation.

This role requires physical activity, independent work, and on-call availability. The position offers a competitive pay range and is located in Madison, SD.

Qualifications

• Clear communication and the ability to explain equipment operation to patients and caregivers.
• Strong reading and interpretation of instructions and safety guidelines.
• Basic math and documentation skills for orders and reimbursement.

Responsibilities

• Deliver, set up and maintain medical devices at patients' homes, facilities or other living spaces.
• Educate patients and caregivers on safe operation of equipment.
• Perform routine cleaning and safety checks and maintain delivery documentation.
• Coordinate with team to manage delivery routes and equipment pickups.
• Handle transactions including registrations, orders, transfers and returns per policy.
• Assist with on-call responsibilities after hours, weekends or holidays as needed.

Skills

Communication skills

Education

High School or GED Equivalent

Driver's License

Job description

Madison, SD

Full time

R-260030340

Location:

Avera Home Medical Equipment-Madison

Worker Type:

Regular

Work Shift:

Primarily days with night, weekend and holiday on-call involvement (United States of America)

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$21.75 - $27.25

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

A Home Medical Equipment (HME) Technician II is responsible for the delivery, setup, and maintenance of medical devices—such as hospital beds, wheelchairs, and oxygen concentrators—directly to patients' homes, facility or other living facility. Educate patients and caregivers on safe equipment operation, perform routine cleaning and safety checks, and maintain accurate delivery documentation. This role often requires physical lifting, independent work, and availability for on-call shifts.

What you will do

• Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations.

• Transport equipment safely using company vehicles, managing delivery routes, and coordinating pick-ups of used equipment items.

• Assemble medical devices on-site and provide clear, compassionate demonstrations to patients and families to ensure they understand how to use the equipment safely.

• Completes all required documentation for equipment setups, deliveries, and pickups in compliance with company policies and regulatory requirements.

• Accurately process transactions, including new customer registration, sales orders, transfers, cash sales, deposits, returns, notes, tasks, autopay, and work-in-progress updates.

• Understands reimbursement guidelines, secures necessary signatures, and documents all information required to support proper reimbursement.

• Conducts home visits to perform equipment quality checks and reinforce safe and appropriate equipment use.

• Performs routine preventive maintenance and minor repairs according to manufacturer guidelines and company standards.

• Cleans and decontaminate equipment per manufacturer instructions and organizational infection control protocols.

• Available for on-call assignments as needed (after business hours &/or weekends).

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• High School or GED Equivalent or equivalent combination of education and experience

• Drivers License - Licensing Board Upon Hire

Preferred Education, License/Certification, or Work Experience:

• Experience with Medical Equipment

• 1-3 years of related work experience

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.

• Promote Avera’s values of compassion, hospitality, and stewardship.

• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.

• Maintain confidentiality.

• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.

• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail] .

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.