Home Medical Equipment Technician II - HME

Avera Health; Aberdeen (SD); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

PTO day 1

5% retirement match

Mentorship program

Job summary

Avera Home Medical Equipment - Aberdeen is seeking a dedicated team member to support delivery, setup, and service of medical equipment. You will work across a multidisciplinary team to ensure equipment is safely transported, installed, and demonstrated to patients and families with clear usage guidance.

You will complete precise documentation, handle registrations and transactions, and stay compliant with reimbursement rules.

Qualifications

• High School or GED required.
• Valid driver’s license required.
• Experience with medical equipment preferred.

Responsibilities

• Develop and maintain working knowledge of current HME products and services and applicable regulations.
• Transport equipment safely using company vehicles and manage delivery routes.
• Assemble medical devices on-site and provide clear demonstrations to patients and families.
• Complete all documentation for equipment setups, deliveries, and pickups per policies and regulatory requirements.
• Process transactions including customer registration, sales orders, transfers, cash sales, deposits, and returns.
• Understand reimbursement guidelines and document information for proper reimbursement.
• Conduct home visits to perform equipment quality checks and reinforce safe use.
• Perform routine preventive maintenance and minor repairs per manufacturer guidelines.
• Clean and decontaminate equipment per instructions and infection control protocols.
• Be available for on-call assignments after hours or weekends.

Education

High School or GED Equivalent

Driver's License

Job description

Location

Avera Home Medical Equipment-Aberdeen

Worker Type

Regular

Work Shift

Primarily days with night, weekend and holiday on-call involvement (United States of America)

Pay Range

$21.75 - $27.25. The pay range for this position is listed below. Actual pay rate dependent upon experience.

Position Highlights

You Belong at Avera

A Brief Overview

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

What you will do

• Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations.
• Transport equipment safely using company vehicles, managing delivery routes, and coordinating pick-ups of used equipment items.
• Assemble medical devices on-site and provide clear, compassionate demonstrations to patients and families to ensure they understand how to use the equipment safely.
• Completes all required documentation for equipment setups, deliveries, and pickups in compliance with company policies and regulatory requirements.
• Accurately process transactions, including new customer registration, sales orders, transfers, cash sales, deposits, returns, notes, tasks, autopay, and work-in-progress updates.
• Understands reimbursement guidelines, secures necessary signatures, and documents all information required to support proper reimbursement.
• Conducts home visits to perform equipment quality checks and reinforce safe and appropriate equipment use.
• Performs routine preventive maintenance and minor repairs according to manufacturer guidelines and company standards.
• Cleans and decontaminate equipment per manufacturer instructions and organizational infection control protocols.
• Available for on-call assignments as needed (after business hours &/or weekends).

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• High School or GED Equivalent or equivalent combination of education and experience
• Drivers License - Licensing Board Upon Hire

Preferred Education, License/Certification, or Work Experience:

• Experience with Medical Equipment
• 1-3 years of related work experience

Expectations and Standards

Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.

Promote Avera's values of compassion, hospitality, and stewardship.

Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.

Maintain confidentiality.

Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.

Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].