Home Improvement Sales Specialist

The Home Depot; Alton (IL); Presencial; USD 20.457 - 29.136; Jornada completa

Descripción de la vacante

A leading home improvement retailer is seeking a Sales Specialist in Alton, IL. The role involves helping customers with their project ideas by providing product options and solutions. Sales Specialists will drive sales, maintain the store's appearance, and ensure excellent customer service. Interested candidates should possess strong communication skills and the ability to meet sales goals.

Formación

• Strong communication skills to understand customer needs.
• Ability to meet monthly sales goals.
• Knowledge of local competitors and store offerings.

Responsabilidades

• Guide customers in understanding product options and services.
• Address customer concerns and promote current offers.
• Maintain store organization and cleanliness.

Conocimientos

Customer service

Sales techniques

Product knowledge

Descripción del empleo

Job Description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot’s advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.