Home Improvement Customer Experience Specialist

Lowe's Companies, Inc.; Bloomington (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate discount

Job summary

Lowe's Companies, Inc. in Bloomington, IL is seeking a Customer Service Associate who welcomes customers, helps them find products, and delivers friendly, professional service throughout their shopping experience.

You will assist customers with locating merchandise, answer questions, process orders and deliveries, stock shelves, and support various store departments as needed. This part-time role offers a flexible schedule and opportunities to grow.

Qualifications

• Six months of computer experience and using common retail tech.
• Reading, writing, and basic arithmetic skills.
• Ability to stand for extended periods and lift up to 25 lbs.
• Willingness to work in various store departments as needed.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating merchandise and information.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on-time fulfillment.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise based on customer needs (e.g., stock, cut, or assemble items).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Customer service

Retail technology

Basic math

Data entry

Bi-lingual

Job description

Lowe's Companies, Inc. in Bloomington, IL is seeking a Customer Service Associate who welcomes customers, helps them find products, and delivers friendly, professional service throughout their shopping experience.

You will assist customers with locating merchandise, answer questions, process orders and deliveries, stock shelves, and support various store departments as needed. This part-time role offers a flexible schedule and opportunities to grow.