Home Health Team Assistant- Referrals

AHS Allina Health System; United States; On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical/Dental

PTO/Time Away

Retirement Savings

Life Insurance

Disability

Voluntary Benefits

Tuition Reimbursement

Student Loan Support

Public Service Loan Forgiveness

Job summary

Allina Health is seeking a detail-oriented office support coordinator for Home Health Administration in Minneapolis, MN. The role focuses on scheduling, data management, and customer service for new patients while collaborating with leaders to resolve issues.

The position requires a medical background such as CMA/LPN; Epic/Excellian experience is highly preferred. 1.0 FTE, 8:00 AM–4:30 PM, Monday–Friday with occasional weekends. Competitive hourly pay in the posted range.

Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description.
• Medical background preferred, such as CMA or LPN.
• Epic/Excellian experience highly preferred.

Responsibilities

• Staffs all assigned schedules with the appropriate personnel.
• Tracks, updates, reviews and communicates changes daily for schedules.
• May utilize the automated medical record scheduling and other systems.
• Enters and updates timecards and mileage reimbursements.
• Responds to calls, questions and concerns in a timely manner.
• Tracking and coordination of assigned reports and data management.
• May coordinate new employee orientation/onboarding in regards to necessary equipment, paperwork, training and supplies.
• May review, process and resolve claims issues in assigned work queues.
• Updates and distributes department directories and phone lists.
• May process charts, orders, labs and interdisciplinary team meeting information.
• May field patient/family calls and route to the appropriate team member to facilitate admissions and visits.
• Other duties as assigned.

Skills

Customer service

Office skills

Computer literacy

Education

Associate's degree

Vocational degree

Bachelor's degree

Tools

Epic/Excellian

Job description

Location & Posting

Location Address: 2925 Chicago Ave Loading Dock Minneapolis, MN 55407-1321

Date Posted: November 04, 2026

Department: 78000600

Home Care Administration Shift: Day (United States of America)

Shift Length: 8 hour shift

Hours Per Week: 40

Union Contract: Non-Union-NCT

Weekend Rotation: Occasional

Job Summary

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details

1.0 FTE (80 hours per two-week pay period)

8-hour day shifts; Monday-Friday, 8:00 AM-4:30 PM

Occasional weekends

Home Health Referral support and customer service-focused position for new patients. Medical background preferred, such as CMA or LPN. Epic/Excellian experience highly preferred.

Job Description

Coordinates the day-to-day activities for office support and management, scheduling and staffing, and data management. Collaborates with leaders to address questions and resolve issues.

Principle Responsibilities

• Staffs all assigned schedules with the appropriate personnel.
• Tracks, updates, reviews and communicates changes daily for schedules.
• May utilize the automated medical record scheduling and other systems.
• Enters and updates timecards and mileage reimbursements.
• Responds to calls, questions and concerns in a timely manner.
• Tracking and coordination of assigned reports and data management.
• May coordinate new employee orientation/onboarding in regards to necessary equipment, paperwork, training and supplies.
• May review, process and resolve claims issues in assigned work queues.
• Updates and distributes department directories and phone lists.
• May process charts, orders, labs and interdisciplinary team meeting information.
• May field patient/family calls and route to the appropriate team member to facilitate admissions and visits.
• Other duties as assigned.

Required Qualifications

Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description.

Preferred Qualifications

• High school diploma or GED
• Associate's or Vocational degree or Bachelor's degree
• 0 to 2 years healthcare/home care and/or hospice experience
• 0 to 2 years strong customer service, office and computer skills

Licenses/Certifications

• Certified Nursing Assistant (CNA), Licensed Practical Nurse (LPN) or Health Unit Coordinator (HUC) preferred upon hire

Physical Demands

Sedentary: Lifting weight up to 10 lbs. occasionally, negligible weight frequently.

Pay Range

Pay Range: $22.04 to $30.01 per hour. The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support
• Benefits to navigate the Federal Public Service Loan Forgiveness Program

Employment Information

Allina Health is a 501(c)(3) eligible employer. Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

About Allina Health

People at Allina Health have a career of making a difference in the lives of the millions of patients we see each year at our 90+ clinics, 12 hospitals and through a wide variety of specialty care services in Minnesota and western Wisconsin. We’re a not-for-profit organization committed to enriching your career by providing ongoing training, competitive compensation, support for work-life balance and ways to give back to the communities we serve.

Join our team of 27,000+ employees – your career opportunities are limitless! Diversity creates a healthier atmosphere for our employees, patients, and community.

Equal Employment Opportunity

Allina Health is proud to be an Equal Employment Opportunity employer, and will make employment decisions without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

E-Verify Employer

Allina Health is an E-Verify employer. Allina Health complies with federal requirements to verify the employment eligibility of all persons hired to work in the United States. E-Verify is an Internet-based system that compares information from each new employee’s Form I-9 to records available from the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm work authorization. An E-Verify case must be created no later than the third business day after the employee starts work for pay. All Forms I-9 must be completed and received by the Office of Human Resources accordingly. For more information, link to: Right to Work Poster (e-verify.gov) E-Verify Participation Poster English and Spanish