Home Health Scheduling Specialist – Shape Patient Care

UnitedHealth Group; Tucson (AZ); Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Benefits package

Equity stock purchase

401k contribution

Zusammenfassung

UnitedHealth Group, via At Home Healthcare in Tucson, AZ, seeks a Scheduling Specialist to manage patient referrals and visits. You will assign assessments and coordinate with clinicians selected by the Team Leader to match patient needs.

You will use an online scheduling system, track workflows, monitor referrals, and communicate with field staff to resolve any delays. This role offers growth within the UnitedHealth Group family.

Qualifikationen

• Requires high school education or equivalent experience.
• 1+ year scheduling experience in health care with online scheduling.
• Exceptional organizational, customer service, communication and decision-making skills.
• Knowledge of state and federal regulations governing OASIS visits, supervisory and reassessment visits.

Aufgaben

• Uses an automated scheduling system to maintain a calendar of services for episodic and per-visit patients.
• Processes workflow for scheduled, missed, rescheduled, reassigned, declined and delivered visits.
• Monitors referrals daily and assigns licensed professionals and case managers for start of care visits.
• Communicates daily with field staff about visits awaiting action for timely resolution.

Kenntnisse

Organizational skills

Customer service

Communication

Decision-making

Ausbildung

High school education or equivalent

Tools

Online scheduling system

Jobbeschreibung

UnitedHealth Group, via At Home Healthcare in Tucson, AZ, seeks a Scheduling Specialist to manage patient referrals and visits. You will assign assessments and coordinate with clinicians selected by the Team Leader to match patient needs.

You will use an online scheduling system, track workflows, monitor referrals, and communicate with field staff to resolve any delays. This role offers growth within the UnitedHealth Group family.