Home Health Intake Coordinator — Growth & Supportive Team

The Pennant Group; Everett (WA); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Free health concierge

FSA/HSA

Paid Life Insurance

PTO & Holidays

STD/LTD

Job summary

Alpha Home Health & Hospice in Everett, WA is seeking a Home Health Intake Coordinator to join our on-site team. This full-time role runs Monday–Friday 8:30 AM–5:00 PM, focusing on intake, insurance verification, and care coordination.

The position offers competitive pay in the $24–$30/hour range DOE, plus comprehensive medical, dental, and vision coverage, health concierge services, and PTO. Join a supportive, inclusive team dedicated to helping patients recover at home.

Qualifications

• At least 2 years of intake experience in a medical office.
• Experience as a home health intake coordinator highly preferred, but not required
• Experience with Home Care Home Base highly preferred, but not required

Responsibilities

• Perform patient intake, verify insurance, demographics, orders, and document necessary information
• Make persuasive and empathetic outreach calls to patients to explain the value of home health services as ordered by their physician
• Address concerns, clarify expectations, and highlight how care will help them safely recover and regain independence
• Interface with contract, clinical, and office staff to foster collaboration and positive working relationships
• Serve as the primary responder to all inbound calls and inquiries
• Provide excellent customer service to patients, referral sources, and community contacts
• Maintain proper daily workflow and ensure compliance with all regulatory requirements
• Communicate effectively and professionally regarding coordination of care expectations
• Educate and enforce deadlines, schedule updates, and workflow requirements
• Coordinate initial patient assessments and follow-ups with clinical staff
• Ensure accurate data entry and record-keeping for all patient information
• Assist in the development and maintenance of intake procedures and protocols

Skills

Intake experience

Medical office experience

Communication skills

Education

High school diploma or equivalent

Tools

Home Care Home Base

Job description

Alpha Home Health & Hospice in Everett, WA is seeking a Home Health Intake Coordinator to join our on-site team. This full-time role runs Monday–Friday 8:30 AM–5:00 PM, focusing on intake, insurance verification, and care coordination.

The position offers competitive pay in the $24–$30/hour range DOE, plus comprehensive medical, dental, and vision coverage, health concierge services, and PTO. Join a supportive, inclusive team dedicated to helping patients recover at home.