Home Health Clinical Manager: Lead Care & Compliance

CenterWell; Hickory (NC); On-site; USD 77,000 - 106,000; Full time

Benefits offered by this job

Annual incentive bonus

Competitive benefits

Job summary

CenterWell Home Health in Hickory, NC is seeking a dynamic Clinical Manager to lead a team of clinicians delivering compassionate, high-quality home health care. You will guide practice, coordinate care, and ensure Medicare/CMS compliance while supporting staff development and performance improvement.

Responsibilities include staffing, documentation audits, QA, OASIS processes, and on-call coverage. The role requires RN licensure, leadership experience, and knowledge of PDGM; on-site schedule is

Qualifications

• Graduate of an accredited School of Nursing.
• Current state license as a Registered Nurse.
• Proof of current CPR certification.
• Valid driver's license, auto insurance and reliable transportation.
• A minimum of 2 years of experience as a Registered Nurse.
• Traditional home health experience is required.
• Management and people leadership experience is required.
• OASIS experience is preferred. OASIS certification (HCS-O, COQS, and/or COS-C) is required.
• Homecare Homebase (HCHB) experience is preferred.
• Foundational knowledge and basic understanding of CMS PDGM is preferred.

Responsibilities

• Guide, support, and educate clinicians; help goal set, care planning, and clinical decision making; and remain available during operating hours for clinical support.
• Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes.
• Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
• Review and audit clinical documentation (OASIS, visit notes, plan of care) for accuracy, completeness, and compliance with Medicare/CMS accreditation standards.
• Collaborate with field-based clinicians to ensure timely submission of documentation and to resolve deficiencies or inconsistencies.
• Assist with OASIS accuracy and validation; ensuring data entry aligns with care plans and physician orders.
• Monitor outcome-based quality indicators and assist in developing performance improvement plans.
• Participate in quality improvement projects, internal audits, and regulatory survey readiness.
• Track and report quality metrics, trends, and areas for improvement to leadership.
• Provide staff education and support with compliance issues and documentation standards.
• Stay current on federal and state regulations related to home health care and quality assurance.
• Provide direct patient care on a limited basis in exceptional or unplanned circumstances.

Skills

RN licensed

CPR certified

Driver's license

Home health experience

Management experience

OASIS knowledge

OASIS certification

CMS PDGM knowledge

Education

BSN / Bachelor of Science in Nursing

Tools

Homecare Homebase (HCHB)

Job description

CenterWell Home Health in Hickory, NC is seeking a dynamic Clinical Manager to lead a team of clinicians delivering compassionate, high-quality home health care. You will guide practice, coordinate care, and ensure Medicare/CMS compliance while supporting staff development and performance improvement.

Responsibilities include staffing, documentation audits, QA, OASIS processes, and on-call coverage. The role requires RN licensure, leadership experience, and knowledge of PDGM; on-site schedule is