HOME HARDLINES/ORDER CLERK

The Kroger Co.; Issaquah (WA); On-site; USD 21,000 - 26,000; Full time

Job summary

The Kroger Co. in Issaquah, WA is seeking a Store Associate to maintain check stand ends, power panels, and gift card displays while delivering outstanding customer service. You will stock, price, and organize fixtures, ensuring planograms are followed and promotions are set to standard.

Responsibilities include coordinating with teams to set minimums for impulse items, processing freight, and performing regular stock counts. This role supports store operations and safety compliance.

Qualifications

• High school diploma or GED with six months company experience and 1–2 years retail experience.
• Must be 18 years or older and able to pass a drug test.
• Able to work in a fast-paced environment, weekends, graveyard/early shifts, and overtime as needed.
• Maintain confidentiality, accuracy, and attention to detail.
• Proficient with company email and familiar with retail terms and processes.

Responsibilities

• Deliver and encourage associates to provide excellent customer service.
• Stock displays including clip/swing strips, power panels, and gift cards per schematic.
• Verify CAO orders are complete; perform RMS requests.
• Maintain planograms, pricing integrity, and EAS compliance.
• Receive freight and conduct stock counts; maintain On Hands for CAO items.
• Assist with stockroom organization and compliance with policies.
• Coordinate with departments to establish minimums for impulse items.
• Respond to customer comments and complaints.

Skills

Customer service

Attention to detail

Organization

MAGIC handheld proficiency

Communication

Education

High school diploma or GED

Tools

MAGIC system

Handheld devices

Job description

Job Description

Maintain the check stand ends, power panel (wing), outrigger, crossover merchandise, clip/swing (strip) displays, and gift card displays for the location and provide customer service. Role model and demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Job Description

Maintain the check stand ends, power panel (wing), outrigger, crossover merchandise, clip/swing (strip) displays, and gift card displays for the location and provide customer service. Role model and demonstrate the Company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Deliver and encourage other associates to deliver excellent customer service
• Order merchandise and maintain/stock all clips/swing (strips), power panels and check stand ends, crossovers and gift cards per schematic
• Verify Computer Assisted Ordering (CAO) orders are complete
• Perform Replenishment Management System (RMS) requests
• Coordinate with HBA and GRO Order Clerk to establish Minimums in Computer Assisted Ordering (CAO) for Impulse Items
• Comply with stockroom maintenance standards
• Order and maintain displays for cross-over merchandise
• Order off-shelf merchandise
• Maintain compliance with divisional signing, recovery, shrink control guidelines, merchandising standards, ticketing standards, planograms, and composites
• Receive and process freight
• Perform inventory control functions
• Verify promotions are set to standard
• Conduct stock counts
• Maintain accurate On Hands for Replenishment and Computer Assisted Ordering (CAO) items
• Process product deletions
• Verify accuracy in pricing integrity
• Comply with corporate policies
• Promote and follow Company initiatives
• Maintain awareness of overstock/understock conditions to maintain ordering system integrity
• Respond to verbal customer comments/complaints
• Maintain compliance of Electronic Article Surveillance (EAS) standards
• Verify all planograms are completed on time
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• High school diploma or general education degree (GED) plus a minimum of six months company experience and one-two years related retail experience; or combination of relevant education and experience.
• Minimum 18 years of age
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends/graveyard shifts on an occasional basis, early shifts, and overtime as needed
• Maintain confidentiality
• Accuracy/attention to detail
• Ability to organize/prioritize tasks/projects
• Ability to perform applications in MAGIC and Handheld
• Proficient with current Company email
• Familiarity with industry/technical terms/processes
• Ability to work within set time frames/fixed deadlines
• Lift truck certification/license

Desired

• Knowledge company policies, procedures, and organizational structure
• Proficiency with Computer Assisted Ordering (CAO)