HOME HARDLINES/LEAD CLERK

Kroger Mountain View Foods; Shelby Township (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Kroger Mountain View Foods is seeking a HOME HARDLINES/LEAD CLERK to enhance customer experience and ensure operational excellence. This role involves managing inventory, providing exceptional service, and adhering to safety standards. Candidates should possess strong communication skills and retail experience is preferred.

Benefits

Comprehensive healthcare benefits

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Must be 18 or older.
• Retail experience is desired.
• Second language skills are a plus.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Maintain a safe and clean environment.
• Monitor and control quality assurance standards.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Education

High school diploma or equivalent

Job description

Join to apply for the HOME HARDLINES/LEAD CLERK role at Kroger Mountain View Foods.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Support the day-to-day functions of the department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Adhere to all local, state, and federal health and civil codes.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Understand the store's layout and be able to locate products.
• Inform and educate department associates about current, upcoming, and special in-store promotions, especially promotions that affect the department.
• Stay current with present, future, seasonal, and special ads.
• Maintain awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition all products in assigned sections according to company policy.
• Understand and perform cashier functions.
• Ensure all current merchandising, customer service, labor control, expense and supply controls, loss prevention, safety, food safety, and engagement rules are followed.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Report customer or employee accidents and safety risks, including illegal activities.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Effective communication skills
• Knowledge of basic math: counting, addition, and subtraction
• Ability to handle stressful situations
• Must be able to meet the minimum physical demands of the position
• Must be 18 or older

Desired

• Retail experience
• High school diploma or equivalent
• Second language: speaking, reading, and/or writing

About Us: From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We pride ourselves on creating diverse teams passionate about food and people, committed to feeding the human spirit and delivering exceptional experiences for our customers and communities.

What You’ll Receive From Us: Comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities.