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Fred Meyer, Inc.; Boise (ID); On-site; USD 18,000 - 22,000; Full time

Job summary

Fred Meyer, Inc. in Boise seeks a department teammate to deliver outstanding customer service, keep a safe, clean store, and help meet sales goals. You will support daily department operations, follow the Customer 1st strategy, and embody respect, integrity, and safety in all interactions.

Responsibilities include assisting customers, answering questions about products, maintaining stock, and following all merchandising, loss prevention, and safety policies.

Qualifications

• Strong communication skills for customer interaction.
• Basic math skills for quick transactions and pricing.
• Ability to manage busy periods calmly.
• Ability to stand, walk and lift as required.
• Legal age to work (18+)
• Retail experience helpful.
• Bilingual abilities advantageous.
• Adhere to health and civil codes.
• Create welcoming environment by answering product questions.
• Know products and suggest alternatives.
• Understand store layout to locate products.
• Inform associates about promotions.
• Stay current with ads and promotions.
• Maintain inventory awareness and report discrepancies.
• Follow posted shift hours.
• Demonstrate merchandising.
• Follow policies on merchandising, safety and loss prevention.
• Report safety risks and incidents.
• Assist with essential functions with/without accommodations.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Maintain a safe and clean environment that encourages customer return.
• Support day-to-day department operations and meet sales goals.
• Encourage associates to deliver excellent customer service and follow company policies.

Skills

Effective communication skills

Basic math

Ability to handle stressful situations

Physical stamina

Legal age (18+)

Education

High school diploma or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Support the day-to-day functions of the department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Minimum

• Effective communication skills
• Knowledge of basic math: counting, addition, and subtraction
• Ability to handle stressful situations
• Must be able to meet the minimum physical demands of the position
• Must be 18 or older

Desired

• Retail experience
• High school diploma or equivalent
• Second language: speaking, reading and/or writing
• Adhere to all local, state and federal health and civil codes.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Understand the store's layout and be able to locate products.
• Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition all products in assigned sections according to company policy.
• Understand and perform cashier functions.
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.