Home Furnishings Sales Associate

Farmers Home Furniture; Lewisburg (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

Farmers Home Furniture is seeking a retail sales associate to assist customers in selecting and purchasing merchandise, aiming to meet and exceed sales goals.

The role emphasizes customer service, product knowledge, and accurate handling of pricing, tagging, and CRM entries. You will operate at the sales floor, contribute to displays, and help coordinate deliveries or pickups when needed.

Qualifications

• High School Diploma or GED required.
• Six months experience in practical retail sales.
• Any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position.

Responsibilities

• Maintains an acceptable sales quota as established in weekly, monthly, and annual store goals.
• Advises customer on quality, style, or value of home furnishings merchandise and in selecting appropriate items.
• Develops expertise in customer experience and sales execution to properly meet the needs of the customer.
• Verifies prices are correct and each item is accounted for on sales orders.
• Calculates sales discount as warranted in determining sales write up.
• Prepares and/or places tags on merchandise; places tags on all merchandise especially for sales promotions.
• Sets up advertising displays and/or arranges merchandise on counters and sales floor to promote sales; stocks shelves, counters, tables and other sales areas with merchandise.
• Loads pick-ups as needed and obtains customer signature on receipt for pickup.
• Attempts to resolve customer complaints regarding delivery of damaged or incorrect merchandise.
• Maintains CRM records and updates customer information accordingly.
• Handles customer inquiries in person or via telephone.
• Attends scheduled sales meetings.
• Inspects and maintains assigned sales area for cleanliness and orderliness.

Skills

Customer service

Sales experience

Communication skills

Education

High School Diploma or GED

Tools

CRM software

Job description

Farmers Home Furniture is seeking a retail sales associate to assist customers in selecting and purchasing merchandise, aiming to meet and exceed sales goals.

The role emphasizes customer service, product knowledge, and accurate handling of pricing, tagging, and CRM entries. You will operate at the sales floor, contribute to displays, and help coordinate deliveries or pickups when needed.