Home Equity Senior Underwriter

Citizens Bank; Cincinnati (OH); On-site; USD 47,000 - 58,000; Full time

Job summary

Citizens Bank in Mason, OH is seeking a Home Equity Senior Underwriter to render quality credit decisions on complex HELOC applications using policy knowledge and data analysis. You will review all required documentation to validate the credit decision and mitigate risk while communicating decisions clearly.

The role demands strong judgment, attention to detail and collaboration with multiple departments to maintain policy adherence and customer focus.

Qualifications

• 3–5 years related experience.
• HELOC lending experience preferred.
• Knowledge of equity lending policies and secondary market guidelines.
• Organized, detail-oriented with excellent interpersonal and computer skills.
• Proficiency with required systems and in-office coordination.

Responsibilities

• Analyze and appropriately decision Home Equity Line of Credit applications in accordance with the Consumer Lending credit policy and regulatory guidelines.
• Ensure material information captured in the application is accurate and updated as needed based on the documentation provided.
• Demonstrate sound judgment in the analysis of required documentation while mitigating organization risk through appropriate decision making.
• Meet or exceed productivity levels and credit quality standards, as established.
• Analyze and interpret POI documents, including complicated personal and business tax returns/K1's, to determine verifiable income and ability to repay the loan.
• Analyze all applications for counteroffer opportunities when the original terms do not qualify.

Skills

Underwriting

Data analysis

Regulatory compliance

Communication skills

Attention to detail

Decision making

Problem solving

Team collaboration

Tools

Automated underwriting systems

Income verification tools

Job description

Description

At Citizens, we’re more than a bank. As part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. As the Home Equity Senior Underwriter, you will be responsible for rendering quality credit decisions on complicated new HELOC applications, using your data analysis, problem-solving skills, and knowledge of the Consumer Lending credit policy and regulatory guidelines. You are responsible for reviewing all required documentation deemed necessary to determine the credit decision is valid and in line with underwriting policies. You will demonstrate sound judgment and communication skills while making decisions to mitigate risk for Citizens. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

Primary responsibilities include

• Analyze and appropriately decision Home Equity Line of Credit applications in accordance with the Consumer Lending credit policy and regulatory guidelines (including the Fair Credit Reporting Act and Equal Credit Opportunity Act).


• Ensure material information captured in the application is accurate and updated as needed based on the documentation provided.


• Demonstrate sound judgment in the analysis of required documentation while mitigating organization risk through appropriate decision making.


• Meet or exceed productivity levels and credit quality standards, as established.


• Analyze and interpret POI documents, including complicated personal and business tax returns/K1's, in order to determine verifiable income in an effort to verify a customer’s ability to repay the loan. Clearly document files with the methodology used to calculate the income.


• Analyze all applications for counteroffer opportunities when the original terms requested do not qualify.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Three to five years related experience.


• Home Equity lending and processing experience preferred.


• Demonstrated knowledge of equity lending policies, procedures, and products, as well as knowledge of secondary market guidelines.


• Must be organized, detail-oriented and have excellent interpersonal, communication and computer skills.


• Experience with automated systems.


• Proficiency with the system is essential. Attendance in office during normal business hours (at minimum) may be required in order to effectively coordinate with multiple departments, projects and outside entities.


• Ability to work well with retail sales and loan officers.


• Demonstrated ability to analyze and evaluate complex income calculations.


• Desire to work in a fast-paced production environment.

Hours & Work Schedule

• Hours per Week: 40


• Work Schedule: Monday-Friday, 4 days a week in Mason, OH office

Pay Transparency

The salary range for this position is $34.13 - $42.31 per hour, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.