Home Consultant (bilingual preferred)

Roberts Resorts & Communities; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employer paid life insurance

STD/LTD

PTO and holidays

401k matching

Inclusive community

Resort stays

Job summary

Roberts Resorts & Communitiesis seeking a driven Home Consultant to guide prospective residents through the home buying journey, delivering personalized sales guidance and exceptional customer service. You will build your own brand as a sales marketer, create engaging content to generate leads, and convert interest into sales.

You will conduct property tours, collect applications, and manage the full sales cycle while emphasizing the value of living in a land-lease community.

Qualifications

• Minimum of 2 years of experience in sales, with preferred experience in housing or real estate.
• Bilingual proficiency is advantageous.
• Valid driver’s license with a clean driving record.
• Experience using CRM software is desirable.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Handle customers from initial visit through sales process and closing with meticulous attention to detail.
• Demonstrate expertise in housing products and the surrounding housing market.
• Manage resident applications, credit checks, and gather documents for submittal.
• Ensure seamless paperwork flow from sales to underwriting, corporate office, staff, and customers.
• Conduct community tours for prospective residents, emphasizing model home features and benefits.
• Become an expert on providing the benefits of living in a land lease community.
• Utilize four-step selling process and objection-handling techniques.
• Establish and manage customer follow-up program using our CRM.
• Generate self-generated marketing leads through networking and community promotion.
• Foster positive relationships with current residents to encourage referrals.
• Collaborate with the home center manager to maximize sales.
• Promote the Roberts Communities lifestyle and value proposition.
• Implement creative strategies to attract more prospects and drive sales.

Skills

Excellent communication

Sales expertise

Organizational skills

Professional demeanor

Sell 10 houses

Education

High School Diploma or GED

Tools

CRM software

Job description

About Roberts Resorts & Communities:

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

Position Summary:

We’re looking for a gritty, self-driven sales marketer who can build their own brand, consistently create engaging social content to drive leads, and has the hustle and resourcefulness to turn interest into sales—not just post polished listings.

As a Home Consultant at our vibrant community, you will play a pivotal role in guiding prospective residents through the home buying process. Utilizing your expertise in sales, you will provide personalized guidance and support, helping individuals and families find their dream homes. With a passion for customer service and a dedication to community building, you will contribute to creating an exceptional living experience for our residents.

Performance Objectives:

• Handle customers from initial visit through sales process and closing with meticulous attention to detail.
• Demonstrate expertise in housing products and the surrounding housing market.
• Manage resident applications, credit checks, and gather documents for submittal.
• Ensure seamless paperwork flow from sales to underwriting, corporate office, staff, and customers.
• Conduct community tours for prospective residents, emphasizing the features and benefits of our model homes.
• Become an expert on providing the benefits to living in a land lease community
• Utilize proven four-step selling process and objection-handling techniques.
• Establish and manage effective customer follow-up program using our CRM.
• Generate self-generated marketing leads through networking and community promotion.
• Foster positive relationships with current residents to encourage referrals.
• Collaborate closely with the home center manager to maximize sales.
• Promote value of homes and the Roberts Communities lifestyle
• Implement creative strategies to attract more prospects and drive sales.
• Prioritize customer satisfaction above all else, embodying Roberts Communities Core Values.

Requirements

Key Competencies:

1. Excellent Communication Skills: Strong verbal communication abilities.
2. Sales Expertise: Track record of personal sales success, with at least 2 years of experience.
3. Organizational Proficiency: Exceptional organizational and time management skills.
4. Professional Demeanor: Maintains a professional appearance and demeanor.
5. Ability to Sell 10 Houses: Demonstrated ability to meet or exceed the target of selling 10 houses per quarter.

Education & Experience:

• High School Diploma or GED equivalent.
• Minimum of 2 years of experience in sales, with preferred experience in housing or real estate.
• Bilingual proficiency is advantageous.
• Strong interpersonal and communication skills.
• Previous experience using CRM software is desirable.
• Ability to work effectively both independently and as part of a team.
• Valid driver's license with a clean driving record.

Physical Requirements:

• Constantly sit, talk, or hear; Frequently use hands.
• Manual dexterity for handling paperwork and using office equipment.
• Clear vision and hearing for reviewing documents and communicating effectively.
• Capability to lift up to 10 pounds.

Benefits

• Medical, Dental, and Vision Insurance
• Employer Paid Life Insurance
• Voluntary STD, LTD, Accidental, and Critical Illness
• PTO and 11 Paid Holidays
• 401k & 401k Matching
• Working in an inclusive community
• Complimentary stay at our resorts

Commitment to Diversity:

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.