Home Care Service Coordinator (Espanola - Bilingual)

Addus HomeCare; Espanola (NM); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Monthly Bonus

Daily Pay Option

PTO Plan

Retirement Planning

Life Insurance

Job summary

Addus HomeCare in Espanola NM is seeking a driven Service Coordinator to schedule and supervise in-home care workers and clients across a geographic area. The role focuses on keeping care plans on track, supporting field staff, and traveling for supervisory visits within a 30-mile radius.

The position requires strong organizational and communication skills, a high school diploma, and willingness to travel. In-office hours are Monday–Friday, 8am–5pm, with benefits and growth opportunities.

Qualifications

• Interpersonal, organizational and communication skills.
• Experience with scheduling in-home care or related field preferred.
• Proficiency in MS Word and Excel; ability to use scheduling software.

Responsibilities

• Creates work schedules by entering schedules into the system and updating them as needed.
• Provides alternate coverage to ensure the client’s care plan is followed.
• Contacts care providers and clients to give service updates.
• Conducts monthly client wellness calls and home visits as required.
• Supervises direct service employees and enforces company policies.
• Maintains a professional, clean, organized branch environment.
• Keeps information confidential and complies with regulations.

Skills

Interpersonal skills

Organizational skills

Communication skills

Microsoft Word

Microsoft Excel

Scheduling software

Education

High school diploma

Tools

Scheduling program

Scheduling software

Job description

Career Opportunities with Addus HomeCare

A great place to work.

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Home Care Service Coordinator (Espanola - Bilingual)

Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home!

We’re looking for a driven, organized, and compassionate Service Coordinator in our Espanola NM location, to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You’ll be the go-to problem solver—juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment! Must be willing to travel 2 days a week to do supervisory visits within a 30 mile range

Hours: Full Time: In office: Monday- Friday 8am - 5pm

At Ambercare/Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Daily Pay Option
• PTO Plan
• Retirement Planning
• Life Insurance

Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.
• Provides alternate coverage to ensure the client’s care plan is followed and client services are not interrupted.
• Contacts care providers and clients to provide service updates
• Conducts monthly client wellness calls and conducts home visits as required
• Provides thorough, complete follow-through on escalated client complaints and theft claims
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company’s policies and guidelines
• Ensures the appearance of the branch’s open environment is professional: neat, clean, orderly and generally free of clutter
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
• Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Must have high school diploma or equivalent.
• 1 year of Industry experience required
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation to travel to Espanola to Thruchas to Los Alamos

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.