Home Care Service Coordinator

addus; Chicago (IL); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Continued Education

Monthly Bonus

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Job summary

Addus is seeking a dedicated supervisor to coordinate in-home care workers and clients in the Chicago area. The role involves scheduling, ensuring care plans are followed, and maintaining accurate client records.

The ideal candidate will have caregiving or home care experience and strong organizational, communication, and computer skills, with a reliable means of transportation. This full-time position includes a structured on-call rotation after 90 days and competitive benefits.

Qualifications

• Must have high school diploma or equivalent.
• 1 year of caregiving/ personal care and 1 year of office experience.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Responsibilities

• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Skills

Interpersonal skills

Organizational skills

Communication skills

Reliability

Education

High school diploma or equivalent

Tools

Scheduling program

Microsoft Word

Microsoft Excel

Job description

Application Method

To apply via text, text 10683 to 334-518-4376.

Position Summary

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

Hours

Full Time: Monday through Friday 8 am to 5 pm (1-hour lunch break). On-Call 24/7 Every two weeks after 90 days of employment with additional pay. When on-call may need to cover shifts in the field with mileage reimbursed.

Pay

$18/HR to $21/HR

Benefits

• Medical, Dental and Vision Benefits
• Continued Education
• Monthly Bonus in addition to the hourly rate
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties

• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Position Requirements & Competencies

• Must have high school diploma or equivalent.
• 1 year of caregiving/ personal care and 1 year of office experience.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.