Home Care Scheduling Coordinator

Almost Family, Inc.; Rocky Hill (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare service provider in Rocky Hill is hiring a Staffing/Scheduling Coordinator. This in-office role involves overseeing client services, coordinating caregiver schedules, and ensuring quality service delivery. Ideal candidates will have strong customer service skills and scheduling experience. Offers competitive pay starting at $19/hr, with benefits like wellness programs and career growth opportunities.

Benefits

Employee wellness programs

Work-life balance flexibility

Holidays & paid time off

Continuing education & career growth

Company-wide support & resources

Responsibilities

• Oversee services provided to clients daily.
• Coordinate and ensure scheduling of client cases.
• Assist in interviewing and hiring caregivers.
• Process payroll for caregivers weekly.
• Participate in the on-call rotation of the agency.

Skills

Scheduling and data entry experience

Ability to coordinate many activities

Strong customer service skills

Education

High school education or equivalent

Job description

Overview

We are hiring a dynamic, detail-oriented Staffing/Scheduling Coordinator. This is an in-office position with a Monday through Friday (8:30am – 5pm) schedule. Note: this position will require travel between our offices in Rocky Hill & Hamden. Starting pay is $19 /hr and will increase based on experience!

At Almost Family, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.

We strive to offer benefits that reward the whole you!

• employee wellness programs
• flexibility for true work-life balance
• holidays & paid time off
• continuing education & career growth opportunities
• company-wide support & resources to help you achieve your goals.

Responsibilities

The Personal Care Services Case Coordinator is responsible for overseeing the services provided to a caseload of clients daily. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. Coordinates and ensures the scheduling of client cases on a daily basis. This includes selecting the appropriate caregiver, communicating with the family or client on an ongoing basis regarding staffing.

• Assists in the process of interviewing and hiring of caregivers and participates in the orientation of new caregivers.
• Processes payroll for caregivers on a weekly basis.
• Anticipates staffing needs and works with the Executive Director and/or Business Manager to ensure that an adequate pool of employees is maintained.
• Participates in the on-call rotation of the agency.

Qualifications

High school education or equivalent required.

Skill Requirements

• Scheduling and data entry experience preferred.
• Ability to coordinate many activities at one time.
• Strong customer service skills.