Home Care Program Manager

CommuniCare Health Services; Indianapolis (IN); On-site; USD 50,000 - 80,000; Full time

Job summary

An innovative health services provider is seeking a dedicated Home Care Program Manager to lead a new team in the vibrant Indianapolis area. This pivotal role involves overseeing home care personnel, ensuring quality service delivery, and coordinating care across various programs. The ideal candidate will have a strong background in home care management, with proven leadership skills and a commitment to achieving successful patient outcomes. Join a forward-thinking organization that values growth and offers numerous benefits, including competitive wages and opportunities for advancement. If you are passionate about making a difference in home care, this opportunity is perfect for you.

Benefits

Mileage Reimbursement

Tuition Reimbursement

Paid Vacation

Health Insurance

401(k) Plan

Local and Regional Advancement Opportunities

Qualifications

• 2+ years of experience in home care waiver programs and management.
• Strong leadership and communication skills are essential.

Responsibilities

• Supervise Home Care staff and manage scheduling and performance evaluations.
• Ensure quality service and compliance with regulations.

Skills

Leadership Skills

Communication Skills

Organizational Skills

Human Relations Skills

Education

Experience in Home Care Waiver Programs

Experience Managing Home Care Aides

Job description

Home Care Program Manager

Dignity Care Home Care is looking for a Home Care Program Manager. The manager will lead a home care team at the beginning stages of launching a new office. We are growing again and expanding our continuum of care to be an instrumental part of our broader CommuniCare Network, which includes more than 140 LTC facilities. Team members will provide home care services across the greater Indianapolis, IN region. The Home Care Program Manager will work closely with the existing RN Home Care Administrator and maintain thorough documentation for all involved Home Care aides attendance waiver programs.

Purpose of Position

The Home Care Manager oversees direct homecare personnel and ensures the appropriate care coordination among all waiver programs and needed relevant internal parties. The ideal Home Care Manager will have at least 2 years of experience managing Home Care Aides and Waiver Programs through insurance verifications and NOA. A proven track record of leadership and managerial skills will be heavily factored in the final decision-making.

What We Offer

In addition to competitive wages, you’ll benefit from:

• 55 cents mile reimbursement
• Tuition reimbursement
• Both local and regional advancement opportunities
• Paid vacation
• Health insurance
• 401(k)
• And more!

PRIMARY JOB RESPONSIBILITIES

• Be responsible for direct supervision of the Home Care staff:
  • Scheduling
  • Complete required NOA
  • Participate in the recruitment, interviewing, selection, and orientation of team members.
  • Evaluate their performance relative to job goals/requirements
  • Coach staff, recommend in-service education programs, and ensure adherence to internal policies/standards.
  • Manage the assignment of clinical associates.
• Ensure service quality and participate in care coordination to ensure proper communication between caregivers, patients, referral sources, and payers.
• Discuss operational issues, update staff on new/changed regulations, and review records/documentation to ensure regulatory and in-house compliance.
• Oversee the assessment and reassessment of patients, including updating of care plans and interpreting patient needs, while adhering to company procedures and policies.
• Coordinate communications between team members/caregivers to ensure the appropriateness of care by implementing a focus on outcome planning and ensuring compliance by reviewing documentation and care coordination activities.
• Educate any associated staff in the correction of these deficiencies.

EDUCATION AND QUALIFICATIONS:

• Minimum of 2 years of home care waiver experience.
• Minimum of 1 year experience managing home care aides.
• Proven track record of success in home care management:
  • Outstanding leadership and managerial skills.
• Knowledge of state Home Care agency regulations.
• Demonstrates the ability to implement good organization, communication, and human relations skills to a growing team of Home Care aides.
• Must possess the ability to lead office staff to ensure successful patient outcomes while maintaining branch performance.