Home Care Liaison

TheKey; Overland Park (KS); On-site; USD 50,000 - 75,000; Full time

Job summary

An established industry player is seeking a passionate Home Care Liaison to foster meaningful connections within the healthcare ecosystem. This role offers the opportunity to leverage your sales skills and emotional intelligence to create positive outcomes for clients and referral partners. You will be at the forefront of building relationships, driving brand awareness, and ensuring client satisfaction. With a commitment to excellence and a supportive environment, this position allows you to make a real difference in the lives of those seeking home care services. Join a dynamic team dedicated to transforming the home care experience and enjoy a fulfilling career with growth opportunities.

Benefits

Medical/Dental/Vision Insurance

Life Insurance

Health Savings Account

401(k) Matching

Flexible PTO Plan

Employee Assistance Program

Pet Insurance

Qualifications

• Minimum four years of sales experience in healthcare or home care.
• Excellent customer service and sales skills are essential.
• Strong analytical skills for informed decision-making.

Responsibilities

• Build and maintain key relationships to drive brand awareness.
• Respond to client inquiries and convert prospects into clients.
• Ensure satisfaction of referral sources and cultivate ongoing business.

Skills

Sales Experience

Customer Service Skills

Analytical Skills

Emotional Intelligence

Education

Bachelor's Degree in a related field

Tools

Salesforce

Zoom

Google Products

Job description

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For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Join TheKey, the Nation’s Leading Provider of Home Care Services, and be the driving force behind meaningful connections in the healthcare ecosystem and legal/financial sectors.

Why Us?

Embark on a dynamic career with exciting growth opportunities in a role that lets you showcase your sales prowess and emotional intelligence. As part of a mission-driven organization, you'll influence positive outcomes for patients, clinicians, and the healthcare community.

What You'll Do

• Build and maintain key relationships, driving brand awareness and acquiring new clients.
• Establish and nurture relationships with existing referral sources, emphasizing long-term business.
• Represent TheKey in community settings, networking groups, and events.
• Ensure satisfaction of referral sources, cultivating ongoing business.
• Respond to client inquiries, conduct assessments, and convert prospects into long-term clients.
• Effectively communicate within the team to meet clients' needs and satisfaction.
• Provide active relationship management to our clients and referral partners.
• Maintain a working knowledge of TheKey's requirements and obligations.
  
  

The Ideal Candidate

• Minimum four years of sales experience in healthcare, home care, or a related field.
• Excellent customer service and sales skills.
• Proficient in Salesforce, Zoom, social media platforms, and Google products.
• Strong analytical skills for informed decision-making.
• Current driver’s license and willingness to travel 80% of the time.
• Flexible, adaptable, detail-oriented, and goal-oriented.
• Entrepreneurial spirit, high energy, and positive attitude.
  
  

Success Factors

• Passionate about creating awareness of long-term care services.
• Deep emotional intelligence and commitment to doing the right thing.
• Thrives in a challenging, consultative sales environment.
• Establishes strong working partnerships with internal teams.
• Drives synergy between referral sources, customers, and the internal team.
  
  

How You'll Succeed

• Meet KPIs/goals for activity, leads, and revenue/client starts.
  
  

If you're ready for an exciting opportunity to make a difference and drive success, apply now and be the liaison between TheKey and a brighter future in home care.

Benefits For Full Time Employees

• Medical/Dental/Vision Insurance
• TouchCare VirtualCare
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO Plan for Non-Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance
  
  

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only

In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.

HCL

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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