Home Care Coordinator & Team Lead

EmergencyMD; Hartwell (GA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Company-Paid Life Insurance

401(k) Retirement Savings Plan

Annual Bonus Potential

Paid Holidays

Paid Vacation Time

Paid Sick Leave

Job summary

A&C Private Home Care is seeking an experienced Home Healthcare Care Coordinator to join our Norcross, GA team. The role focuses on staffing, scheduling, caregiver onboarding, and ensuring high-quality client care in a fast-paced environment.

Ideal candidates have at least two years of home care coordination experience, strong communication, leadership, and organizational skills, and a commitment to regulatory compliance and caregiver support.

Qualifications

• Minimum of two years of experience in home healthcare coordination, staffing, scheduling, case management support, or a related healthcare field.
• Previous caregiving experience required.
• Supervisory, training, mentoring, or leadership experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational, multitasking, and time-management abilities.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail.
• Professional, dependable, and team-oriented attitude.
• Strong conflict-resolution and problem-solving skills.
• Proficiency in Microsoft Office and general computer applications.
• Current CPR/First Aid Certification.
• Current TB Skin Test or TB Screening.
• Successful completion of a fingerprint background check through FieldPrint.

Responsibilities

• Recruit, screen, interview, hire, and onboard caregivers.
• Schedule caregivers with clients and manage ongoing staffing needs.
• Coordinate and document client visits and caregiver assignments.
• Conduct routine client wellness and satisfaction check-ins.
• Address and resolve concerns reported by clients, caregivers, case managers, and referral sources.
• Ensure caregivers understand and follow care plans, company policies, and procedures.
• Maintain accurate documentation and communication records.
• Collaborate with clinical staff and management to ensure quality service delivery.
• Participate in the on-call rotation, including weekends, with a designated weekday off.
• Provide direct care services when emergency coverage is needed.
• Assist with compliance monitoring and caregiver performance management.
• Help train, mentor, and support Staffing Coordinators.
• Assist management with workflow oversight, quality assurance, and process improvement initiatives.
• Monitor open shifts and staffing needs to ensure timely coverage and client satisfaction.

Skills

Communication

Leadership

Organizational

Problem-solving

MS Office

CPR/First Aid

Background check

Job description

A&C Private Home Care is seeking an experienced Home Healthcare Care Coordinator to join our Norcross, GA team. The role focuses on staffing, scheduling, caregiver onboarding, and ensuring high-quality client care in a fast-paced environment.

Ideal candidates have at least two years of home care coordination experience, strong communication, leadership, and organizational skills, and a commitment to regulatory compliance and caregiver support.