Home Care Clinical Manager (RN)

Avid Health at Home; Jacksonville (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Medical Insurance

401k plan

Paid Time Off

Ongoing training

Job summary

Avid Health at Home in Jacksonville, NC, seeks an experienced Clinical Manager, RN to lead a multidisciplinary team providing in-home care. You will supervise nurses, CNAs, PCAs, and care coordinators, ensure care plans align with physician orders, and drive quality improvements across the branch.

The role is in-office at the Jacksonville branch with travel across Onslow County and surrounding counties. Requirements include NC RN licensure, 2+ years of clinical leadership, and strong

Qualifications

• RN license in good standing with NC Board of Nursing.
• Two years of clinical experience required.
• Must be willing to travel for business as needed.

Responsibilities

• Oversee client care plans and interdisciplinary team activities.
• Ensure documentation accuracy and compliance with regulations.
• Coordinate intake assessments and referrals to support branch growth.
• Lead training and mentoring for field staff and clinicians.
• Maintain patient records and HIPAA-compliant communications.
• Participate in quality improvement initiatives and audits.

Skills

RN Leadership

Clinical supervision

Communication skills

Travel

HIPAA compliant

Education

Registered Nurse (RN) licensure

Tools

Electronic Health Records (EHR)

Job description

Avid Health delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve. We believe in Access, Value‑Based Care, Innovation, and Dedication to Quality.

Clinical Manager, RN

The Clinical Manager (RN) is a leadership role and is responsible for the oversight of a multi‑disciplinary team including PCAs, CNAs, Nurse Aides, LPNs, and RNs. The Clinical Manager develops and supervises clients’ care as well as the case management of their overall needs according to a physician’s plan of treatment orders. The Clinical Manager provides supervision, training, and education to support a team of field employees in the provision of an effective and appropriate utilization of home care services. This position is in‑office, based out of the Jacksonville branch, and covers Onslow County and surrounding counties. We have a stable client census with consistent assignments and hours, offering you the ability to work with patients and their caregivers long‑term.

Responsibilities

• Proper case management of clients’ needs and services according to state, contractual, and agency regulatory and standards of practice.
• Oversee client assignment of care, clinical integrity of practice, and compliance of documentation by all staff on the interdisciplinary care team.
• Manage client intake assessments from all referral sources while continuing to seek new referral opportunities to support branch operational growth goals.
• Generate client plan of treatment and care plan assessments according to a physician’s order.
• Build relationships with clients to encourage compliance with care plans and client safety.
• Manage client/contract satisfaction with the highest level of customer service standards, communication, and documentation.
• Ensure all forms of communication with clients, families, health plan providers, and caregivers are documented timely to promote continuity of care across all interdepartmental functions.
• Maintain client files based on company policies and procedures.
• Orient and supervise field employees on client care plans and provide remedial training and mentoring as needed.
• Evaluate clinical competence in the area of practice through direct observation, skills assessment and performance appraisals, and accurate documentation capture at the point of care.
• Assess competency during supervisory visits in the field during client clinical assessments.
• Participate in Quality Improvement activities as assigned and assist with documentation integrity audits in the field as part of performance improvement incorporating results into performance appraisals.
• Conduct audit review of caregiver’s daily documentation logs to ensure compliance with client’s ADL and IADL needs.
• Utilize counseling and appropriate disciplinary action when agency professional standards are violated.
• Follow up, investigate, and document all clinical concerns and incidents within the agency’s timeframe.
• Monitor and maintain clinical report books, including Infection and Occurrence/Complaint Reports.
• Participate in all general office administrative operations including on‑call responsibilities to ensure business continuity.
• Follow Agency Policies and Procedures and ensure all HIPAA regulations are adhered to.
• All other duties as assigned.

Benefits

• Competitive pay, paid weekly
• Medical Insurance (choice of 3 plans), with company contribution
• Dental Insurance
• Vision Insurance
• Life and AD&D Insurance
• Short and Long‑Term Disability Insurance
• 401k plan with company match
• Paid Time Off
• Holiday Pay
• Ongoing training
• Performance based bonus

Requirements

Education: Registered Nurse (RN) licensed by the North Carolina Board of Nursing (NCBON).

Licensure: Must have a current, unencumbered license as a Registered Professional Nurse, in good standing, and maintain all state and federal compliance requirements.

Travel: Travel is required for business purposes. The employee must have a valid driver’s license issued by the state in which they work, a satisfactory driving record, and an operational vehicle.

Work Experience: Minimum of two years of clinical experience.

• Two years of nursing experience with compromised pediatric and adults.
• Prior experiences encompassing clinical, teaching, management and supervisory practice within a nursing service organization is preferred.
• One additional year of nursing experience, preferably in a hospital, is required for conducting applicable training classes.

Hours of Work: Monday‑Friday, weekends and holidays as needed. Occasional need for flexible hours to meet the educational needs of staff and agency. Able to rotate calls and respond to assist as needed while on call.

• A specific understanding of geographical/cultural requirements of branch office is preferred.
• Must be customer service oriented and prepared to liaise with clients, their families and other care providers.
• Ability to use computerized systems.
• Satisfactory verbal and written communication skills.
• Confident working independently.
• Ability to work well under pressure.
• Bilingual preferred, but not required.

You have a lot to offer! And so do we!

Avid Health at Home is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.