Home Care Client Care Coordinator PartTime to FullTime

FirstLight Home Care of West St. Paul; West Saint Paul (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a passionate Client Care Coordinator to join their vibrant team. This role offers the chance to make a real difference in clients' lives while shaping the future of the organization. Starting part-time with the potential to transition to full-time, you'll coordinate care, assess client needs, and craft personalized service plans. Join a supportive and energetic environment that values creativity and teamwork, and help ensure clients receive high-quality, personalized care. If you're enthusiastic about making an impact and thrive in a collaborative setting, this opportunity is perfect for you.

Benefits

Exceptional support team

Rewards and recognition programs

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Qualifications

• 2+ years of experience in healthcare or home care is a plus.
• Comfort with technology and scheduling software.

Responsibilities

• Coordinate care and build relationships with clients and caregivers.
• Conduct client intake calls and assess needs.
• Craft personalized service plans and maintain client data.

Skills

Organizational Skills

Communication Skills

Interpersonal Skills

Problem-Solving Skills

Adaptability

Education

High School Diploma or GED

Tools

Google Suite

WellSky Personal Care

Job description

Benefits:

• Exceptional support team
• Rewards and recognition programs
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

Are you passionate about making a real difference in people’s lives? Do you thrive in a fun, collaborative environment where your ideas can shape the future of an organization? At FirstLight Home Care, we’re looking for a dynamic Client Care Coordinator to join our team. This role is an opportunity to influence the direction of our agency while growing with us from part-time to full-time.

Salary $21-$25 Per hour: Starting pay is influenced by experience, certifications/licensing, demonstration of ability, and flexibility.

Why You’ll Love Working With Us: We believe in creating a workplace where creativity, teamwork, and compassion come together. Our team is supportive, energetic, and dedicated to delivering exceptional care to our clients. As a Client Care Coordinator, you’ll have the chance to:

• Shape the future of our organization with your innovative ideas.
• Start part-time with the opportunity to transition to full-time as we grow together.
• Work in a vibrant, collaborative environment that celebrates your contributions.
• Make a meaningful impact by ensuring our clients receive personalized, high-quality care.

What You’ll Do: As a Client Care Coordinator, you’ll be at the heart of our operations, coordinating care and building relationships with clients, families, and caregivers. Your role will include:

• Conducting client intake calls, assessing needs, and scheduling in-home assessments with confidence and care.
• Crafting personalized service plans and matching caregivers to clients based on skills and availability.
• Performing in-home assessments, caregiver introductions, and ongoing supervision to ensure top-notch service.
• Acting as a key point of contact for clients, handling inquiries, scheduling, and emergencies (including after-hours support as needed).
• Driving continuous improvement by contributing to quality assurance reviews and process enhancements.
• Maintaining accurate client data and visit records using our scheduling software.
• Collaborating with our team to innovate and elevate the client experience.

What We’re Looking For: We’re seeking someone who’s not only skilled but also passionate about creating a positive impact. The ideal candidate will have:

• A high school diploma or GED; 2+ years of experience in healthcare or home care is a plus.
• Strong organizational, communication, and interpersonal skills with a knack for problem-solving.
• Comfort with technology, including Google Suite, or scheduling software WellSky Personal Care (training provided if needed).
• A valid driver’s license and reliable auto insurance.
• Previous caregiving or scheduling experience is preferred but not required—we value enthusiasm and a willingness to learn.
• The ability to think on your feet, adapt to changing needs, and bring positivity to every interaction.

This franchise is independently owned and operated by a local franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this local office. All inquiries about employment at this location should be made directly to the franchisee, and not to the FirstLight Home Care Support Center.