Home-Based Internal Verifier & Quality Coach (12-Month)

Mencap; United States; Remote; GBP 32,000 - 45,000; Full time

Job summary

Mencap is seeking an experienced Internal Verifier (IV) to ensure learners receive a high-quality, consistent learning experience. The role involves coaching tutors, conducting internal QA, and supporting standardisation across programmes.

This 12‑month fixed-term contract is full time (37.5 hours/week) and based from home, with travel across services for verification. There is potential for a permanent role following the initial contract.

Qualifications

• Experience of internal verification and QA within education, training or skills provision.
• Strong understanding of assessment and verification practices.
• Ability to coach and positively influence tutors and assessors.
• Excellent organisational skills and attention to detail.
• Strong communication and relationship-building skills.
• Proactive approach to identifying and implementing improvements.

Responsibilities

• Carrying out Internal Quality Assurance (IV) activities and sampling.
• Reviewing assessment decisions to ensure fairness, consistency and compliance.
• Supporting and developing tutors and assessors through constructive feedback and coaching.
• Leading standardisation activities and sharing best practice.
• Supporting external quality assurance visits and audits.
• Identifying opportunities to improve quality and learner outcomes.
• Maintaining accurate quality assurance records and documentation.

Skills

Quality assurance

Coaching

Communication

Organisational skills

Relationship building

Education

D32/33 Assessor Qualification

V1 Internal Verifier Qualification

TAQA Level 4 Award in Internal QA

TAQA Level 4 Award in Internal QA of Assessment

Job description

Mencap is seeking an experienced Internal Verifier (IV) to ensure learners receive a high-quality, consistent learning experience. The role involves coaching tutors, conducting internal QA, and supporting standardisation across programmes.

This 12‑month fixed-term contract is full time (37.5 hours/week) and based from home, with travel across services for verification. There is potential for a permanent role following the initial contract.