Home-Based Call Center Agent - Donation Processing - Pledge

Talentify.io; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An innovative non-profit services organization is seeking dedicated individuals to join their supportive team. This role offers the flexibility to work from home while making a meaningful impact by supporting various non-profit organizations. With a starting pay of $14-15 per hour and opportunities for advancement based on performance, this position is perfect for those looking to grow in a customer service environment. Ideal candidates will possess strong communication skills and a reliable internet connection. If you're ready to contribute to a noble cause while enjoying flexible scheduling, this opportunity is for you.

Qualifications

• Strong verbal communication skills are essential.
• Reliable internet connection and a quiet workspace are required.

Responsibilities

• Handle inbound and outbound calls to process donations.
• Provide excellent customer service to donors.

Skills

Verbal Communication

Customer Service

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Employer Industry: Non-Profit Services

Why consider this job opportunity:
- Starting pay of $14-15/hour, with opportunities for pay increases
- Opportunities for advancement based on performance
- Work from the comfort of your home with flexible scheduling
- Supportive team environment
- Chance to make a meaningful impact by supporting non-profit organizations

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls to process donations for various non-profit organizations
- Provide excellent customer service to donors, addressing their questions and concerns
- Accurately enter donor information into our database
- Follow up with donors as needed to ensure satisfaction
- Meet and exceed performance metrics to qualify for advancement opportunities

What is Required (Qualifications):
- High school diploma or equivalent
- Strong verbal communication skills
- Reliable internet connection and a quiet workspace
- Basic computer skills, including proficiency with Microsoft Office
- Ability to work flexible hours, including evenings and weekends

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or call center environments
- Familiarity with donation processing or fundraising activities
- Strong organizational skills and attention to detail

#NonProfit #CustomerService #WorkFromHome #CareerOpportunity #FlexibleHours

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